New SgForums - FAQ - Bug/Issue Tracker
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Problems logging in?
Some important fixes were just made on 29 Jan 0030h, please try logging in again.
If you continue to have problems please Contact Us
of if you can somehow post to the forums (using different computer, through a friend, etc), post to: http://www.sgforums.com/forums/1/topics/305757
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Layout/Browser issues?
If your screen/layout looks 'strange' / 'unintelligble' e.g. - overlapping boxes, boxes out of place
Or certain javascript functions are not working properly, or you get javascript errors - e.g. - cannot get WYSIWYG editor, no smiley pallette when posting, WYSIWYG editor is behaving strangely, 'action cogs' not working, search button doesnt pop up form
Especially if you are not using Firefox 2 (which most of my testing was done on), please post here:
http://www.sgforums.com/forums/1/topics/305758
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Ask your questions and we will try and answer
FAQ
I forgot the email I used to register my account and can't login
There is a link at the bottom of the login form that says 'what email did I use?'. Click on that.What happened to 'My Topics'?
This has been replaced by a 'my posts' link, as well as a 'monitored topics' where you can choose topics you would like to keep an eye on.How do I create links in posts? The link icon in the editor is faded and I can't click on it.
Type some text, select the text and click on the link icon to turn it into a link.How do you sticky / unsticky / close / delete threads?
When moderators view a topic, there will be an 'action cog' next to the topic title at the top of the page with moderator actions. The sticky / unsticky actions are found in the 'edit' page.How do I refresh the shoutbox without having to refresh the whole page?
Just click on the button that you use to send messages to the shoutbox. Or the 'refresh' link if you're not logged in.How come in some posts avatars are shown and some they are hidden?
Avatars are hidden to save vertical screen space in short posts.Why must I use email to login now?
We will be adding more web applications in the future (like maybe... a Classifieds site?), we want a centralized login / authentication system where existing users will only need 1 account and register or login once to use all our sites. As such, the login system is 'separate' from the forums and 'does not know' your forum username, or any of your other profile details.---
Other Issues
There are plenty of other (smaller and less pressing) issues that need to be worked on but too long to list here. You will be seeing changes and improvements to the forums on a daily basis. Rest assured I am reading everyone's posts and feedback even if I am unable to address and reply to every single one.
Although there has been quite a negative reaction to the switch - to me this is not necesarilly a bad thing, as it shows that the community has come to love the previous layout. Again, there will be changes on a daily (or hourly) basis to address all the gripes we are having with the new system, and hopefully after a while we will have something we can start loving all over again.
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How to sticky and unsticky and close and lock threads?
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How do you sticky / unsticky / close / delete threads?
When moderators view a topic, there will be an 'action cog' next to the topic title at the top of the page with moderator actions. The sticky / unsticky actions are found in the 'edit' page.Paiseh... Where??
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Originally posted by Jason:
Ask your questions and we will try and answer
How do you sticky / unsticky / close / delete threads?
When moderators view a topic, there will be an 'action cog' next to the topic title at the top of the page with moderator actions. The sticky / unsticky actions are found in the 'edit' page.I still don't see an action cog next to the topic title...
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Originally posted by ndmmxiaomayi:
Paiseh... Where??
Can refresh and check again? There were some caching issues earlier...
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Tomorrow I reply... Singnet has very bad caching issues. I only can see the effects the next day.
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Originally posted by bluejuice:
I still don't see an action cog next to the topic title...
Yea. I don't see it too.
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Originally posted by Darkness_hacker99:
Yea. I don't see it too.
same here.
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Singnet users, wait for one day. Bloody Singnet got lots of caching problems.
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Originally posted by ndmmxiaomayi:
Tomorrow I reply… Singnet has very bad caching issues. I only can see the effects the next day.
It shouldn't affect this...Any other moderators can see the cog next to the topic title?
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One day.huat teh fug.
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Originally posted by Jason:
It shouldn't affect this...Any other moderators can see the cog next to the topic title?
I'm UoC mod. Can't see.. Cleared cache already. Refreshed. Still can't see..
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Originally posted by Jason:
It shouldn't affect this...Any other moderators can see the cog next to the topic title?
I am Singles club and Happy forum mod. I cant see the action cog. i clear the cache alrdy. -
homework forum mod, can't see the action cog.
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Originally posted by Jason:
It shouldn't affect this...Any other moderators can see the cog next to the topic title?
i'm Forum of Death and Football EPL mod, can't see the cog next to the topic title.
But I'm the creator of Arsenal Forum, can see the cog. but the cog's option is "edit", "delete" and "admin logs"..
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Just now Firefox crashed and cache is auto cleared. Still nothing.
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Jason, i have 2 qns for you.
1. Are we getting our siggy out on our posts?
2. Is there a 'My topics' tab, going to be out soon?
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Me can't mod as well. =S
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2. Is there a 'My topics' tab, going to be out soon?
You can click on "monitor topic" in the topics that you want to monitor.. Works almost the same way..
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rber my thread about importance of siggy?
now u know.
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What thread?
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Originally posted by FireIce:
rber my thread about importance of siggy?
now u know.
You're scaring me..
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Originally posted by Jason:
Any other moderators can see the cog next to the topic title?
The Baba's Pub moderator...I don't see the cog wheel you're talking about.
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Originally posted by bluejuice:
You can click on "monitor topic" in the topics that you want to monitor.. Works almost the same way..
Oh ok.
haha.
Thanks. :)
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Ordered list, colour post and underline don't work...
