Technical Problem Or Just A Scam?

• lexelle

  2 Jun 00, 18:14

  Well...
  
  Last week, I informed Singtel that I wanted to apply for caller ID for my phone line.
  
  In the end, they told me that my phone line's number does not support caller ID and thus need a supporting number to have caller ID to. In that way, I can retain my old number. Otherwise, I can op to have a new number.
  
  I chose the former and guess what?
  
  They cut off my old number!
  
  People have been calling and informed me that the number was no longer in use. My mum screamed at me to get back my old number.
  
  So I called Singtel to check out what happened, they have the cheek to tell me that they cannot do anything about it. I have to use my new number as the old number was no longer in use.
  
  Shucks...
  
  I insisted that this was not what I wanted in the first place and they took a long time to check out that they made a mistake.
  
  OMG~
  
  What kinda customer service is this!?
  
  I dun even know whether they are telling the truth about the supporting number part.
  
  Can anyone enlighten me about this?
  
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• Virus

  5 Jun 00, 14:18

  { let me see... Singtel... is backup by Singov so is hard to sue the gov.)
  
  { What u can do now is to pay $5 more or less to get a *info voice call* forget wat that call liao so i just call that info voice...)
  
  { once u pay that will record a voice on ur old tel no... When ur friend called ur old tel no they will hear a voice so how like this... )
  
  { the number u just call has been change to 1234567 ur new no la )
  
  { But i think the gov is S11 face so u will have to pay for that every month... till u think most or all of u human friend have ur new no lor)
  
  { the choice is ur to pay or not to pay...)
  
  )
  
  [This message has been edited by Virus (edited 05 June 2000).]
• lexelle

  5 Jun 00, 15:47

  No~
  
  You dun get what I mean.
  
  
  
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• Virus

  5 Jun 00, 16:23

  [QUOTE]Originally posted by Virus:
  [B]
  
  { let me see... Singtel... is backup by Singov so is hard to sue the gov.)
  
  { But i think the gov is S11 face)
  
  
• lexelle

  5 Jun 00, 22:55

  Virus:
  
  I wanna find out about the technical problem, not the price problem.
  
  
  
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• Aisu Kuriimu

  5 Jun 00, 23:06

  donno anything about that...just drop by to say hello.....
  
  )
  
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  We do not know how long we have ~~
  Till time for us is past,
  So let us live as if this day ~~
  Is going to be our last.
• lexelle

  6 Jun 00, 00:44

  AK:
  
  Thanks for dropping by.
  
  
  
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