InterCall Announces Professional Services and Support for Adobe Connect
SINGAPORE, Dec. 12, 2011 /PRNewswire-Asia/ -- InterCall, the world's largest conferencing and collaboration services provider, announced it will support Adobe's enterprise web conferencing solution, Adobe(R) Connect(TM). InterCall's consultation and systems integration services are designed to help companies successfully plan and implement Adobe Connect within their existing environment.
InterCall has completed audio integration within the Adobe Connect platform, providing customers with a fully-integrated audio and web conferencing experience. As a result, customers utilising Adobe Connect will be able to manage their InterCall audio conference from within the web meeting user interface.
"Our philosophy has always been to combine best of breed solutions with our proprietary Reservationless Plus audio platform. With the support of Adobe Connect, we again are able to expand that philosophy. Adobe Connect has impressed us with its focus on clean yet powerful interfaces for customers, allowing them to be as effective as possible and truly engage their participants," said Rob Bellmar, vice president of product management at InterCall. "Our team of dedicated Solution specialists will be with our customers every step of the way to provide the tools and solutions necessary to successfully integrate Adobe Connect."
InterCall's services include:
-- Planning - companies interested in implementing Adobe Connect 8 can
work with InterCall to build a business case for deployment with
emphasis on demonstrating the value of the solution and developing a
strategic implementation plan.
-- Enablement - InterCall's Solution specialist teams will help oversee
the deployment process, including migration to Adobe Connect 8 from
legacy versions, detailed service documentation and expert training
and adoption services.
-- Operational - once deployment is complete, InterCall offers end user
support services to ensure and maintain client return on investment.
Adobe Connect provides users with a simpler and more user-friendly interface for easier management and navigation, a new optional desktop client for easy access and a software development kit for even greater solution extensibility. It also allows users to more securely support dynamic online meetings and offer engaging training. Users can share presentations and reach media right from their desktops, and receive feedback from hundreds of participants -- all using a web browser and Adobe Flash(R) Player software, installed on virtually all Internet-connected personal computers worldwide. The combination of InterCall and Adobe Connect provides users with the ability to transform virtually any web conference into a richer, more collaborative experience.
About InterCall
InterCall, a subsidiary of West Corporation, is the largest conference and collaborations service provider in the world and a leading provider of global cloud-based unified communications services. Founded in 1991, InterCall offers telephony, messaging, conferencing and collaboration tools for businesses of all sizes, from large global enterprises to small or regional companies. With a global footprint and broad service capabilities, InterCall＊s flexible models for hosted, managed and on-premises communications services help companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26 sales offices, is bolstered by operations in Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, mainland China, India, Hong Kong, Singapore, Malaysia, Japan and New Zealand. For more information, please visit www.intercallapac.com .
SOURCE InterCall