SMRT has sent two buses to the workshop for inspection following STOMPerJustice Bao's complaint that the bus he travelled in was worn out and uncomfortable.
In an earlier posting, this STOMPer had stated that the windows of the bus that he was travelling in looked worn out and the air-con was not working.
In an email to STOMP(Nov 16), SMRT says:
"We contacted the STOMPer for more information so that we can investigate further.
"As the STOMPer was unable to recall the date of his journey, we were only able to narrow our investigation to a range of dates based on his CEPAS card number, and arranged for two buses to be sent to the workshop for inspection.
"We thank the STOMPer for providing his feedback, and would like to take this opportunity to request that passengers provide us with details (date, time, licence plate number and direction of travel) for our investigations in future."
ok if bus get laid up for tis
... u paid for it u stomper
No nid open another topic... just continue with the original one
Well at least the Stomper wasn't complaining and taking action.
rephrase: The Stomper wasn't ONLY complaining but he ALSO took action.
Originally posted by ƒlame:Old buses sent to workshop for inspection, says SMRTSMRT has sent two buses to the workshop for inspection following STOMPerJustice Bao's complaint that the bus he travelled in was worn out and uncomfortable.
In an earlier posting, this STOMPer had stated that the windows of the bus that he was travelling in looked worn out and the air-con was not working.
In an email to STOMP(Nov 16), SMRT says:
"We contacted the STOMPer for more information so that we can investigate further.
"As the STOMPer was unable to recall the date of his journey, we were only able to narrow our investigation to a range of dates based on his CEPAS card number, and arranged for two buses to be sent to the workshop for inspection.
"We thank the STOMPer for providing his feedback, and would like to take this opportunity to request that passengers provide us with details (date, time, licence plate number and direction of travel) for our investigations in future."I guess all bus lovers must be happy after hearing this new.
Why am I happy after hearing this , unless it's a L113CRL WA/ELBO.