My PC Got 'Blackmailed' By Anti-Virus Software! Solution?
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This morning, I do not know what happened, when I opened my PC, suddenly an message prompt that 'Smart Guard Protection Malware Security Suite' want to scan my PC, of course I ignored it and closed the window.
However, that when the problem came when I tried to opened the Internet Explorer, instead of opening the default xin msn website, this message appear on the IE:
Warning! The site you are attempting to view may harm your computer!
http://view.atdmt.com/005/iview/444472605/direct;;wi.300;hi.250/01?click= (do not open this link!)
Your current security settings put your computer at risk!• Activate Smart Guard Protection, and enable safe web surfing (recommended).
• Ignore warnings and visit that site in the current state (not recommended).
If you choose 'ignore warning', you ended up cannot go to any website like this : https:/https://www.google.com and even when I closed my browser and reopened again, the same problem occur
Then when you choose 'Activate Smart Guard Protection', it will led you to this website : sgpsupport.com/? and they want you to pay for their "protection" in buying the anti-virus software. And I also discovered that the Smart Guard Protection anti-virus software is already 'unknown' installed in my PC and an Smart Guard Protection's Internet shortcut also appear in my desktop.
I tried to uninstall this crap anti-virus sofware, but it does not work, when I go to the website's FAQ to check the uninstallation steps, that where it stated : "For security you will need to get an uninstall key at our site to confirm uninstalling."
The worst part is when I tried to open other application like Acrobat, it give me this message:
Warning! Infected file detected
Location : File system
File name : Acrobat.exe
Level of threat : | | | | |
Behavior description : Destroys and infects system files.
! Suspicious activity detected in the application Acrobat.exe similar to the behavior of the virus Wwin32/Conficker.X. For your security and to avoid loss of data, the operation of application Acrobat.exe has been temporarily restricted. To restore the application's full operation, you must use the full edition of Smart Guard Protection.
/ Buy Full Edition X Continue
Then another 'warning message' appear :
! Smart Guard Protection
Warning! Suspicious activity similar to the behavior of a virus Trojan: JS/Febipos has been detected in application explorer.exe. This application is attempting to send the following files to unidentified users.
The virus family Trojan: Win32/Tobfy may attempt to steal other personal data, such as credit card information, personal photos and e-mails for the purpose of blackmailing, fraudulent actions and creating fake profiles on different websites. The express version of Smart Guard Protection is unable to block the malicious activity of this application. We strongly recommend that you activate the full version of Smart Guard Protection to avoid having your personal data stolen and used by third parties.
/ Activate X Continue unprotected
Has any forumers encountered similar annoying situation like this and anyone have any bright idea to resolve this other than re-install Windows as last resort since there are important data in the PC. Thanks for any advise!
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I google it and found this for your immediate action.....
http://www.bleepingcomputer.com/virus-removal/remove-smart-guard-protection
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How to protect your computer from malware : http://youtu.be/uJRqZTNMCMo
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Easiest way to prevent is to just be wise when downloading files and accessing websites (yes, you can get infected without downloading anything).
This is the current security softwares that I have installed and recommend:
Anti-virus: Microsoft Security Essentials (free)
Anti-malware: Malwarebytes Anti-Malware (free, pro version need pay)
Anti-spyware: SuperAntiSpyware (free, pro version need pay)