Help! Screen blackout in normal mode

• Weychin

  29 Dec 10, 19:19

  Hi ! I'm currently compac presario laptop, with vista operating system.

  Recently, my screen have blackout during the normal mode. However, when rebooted in the safe mode, the screen is back. Based on this, the assumption is that it is not a hardware problem. I've managed to get the screen working in normal mode somehow, however, it has blanked out again. Previously the computer have some issues in the sleep mode, problem could be related to this. 

  Care anybody advise me on how to reboot in normal mode with a working screen.

   

• kenn3th

  29 Dec 10, 20:31

  Do this

  • Power off, Pull out the battery, power adapter connected to the laptop.
  • Press the power button for 10 seconds.
  • Put back the power adapter and switch on the power
  • Press F8 repeatedly 
  • You should come to an advanced boot up menu

  

  • Enter this. 

  Try this first. 

  Else, check the hinges. The older Compaq presarios do have issues with their hinges.

• Weychin

  29 Dec 10, 21:27

  Thanks for your advice! Much appreciated!

  Will try what you recommended and hope for the best!

  Understand about the hinge, just had it repair a couple of months ago!

  Thank you again!

• Weychin

  29 Dec 10, 22:15

  It worked! Thanks a dozen!

   

• kenn3th

  29 Dec 10, 22:20

   Cheers.

  While you are at it, update your drivers - sometimes drivers do cause this. 

  However for your case, it shouldn't be drivers.

  If you boot it up in safe mode and if the problem stops, then it's a 3rd party programme or issue that's causing you to not boot up properly. 

   

• Weychin

  30 Dec 10, 12:14

  Thanks for your input, it is much appreciated, i'll keep that in mind.

  My drivers are automatically updated, and that's when problems usually arise !

  My suspicion is either the updates, some old games or the norton antivirus. My system slowed down considerably after these installations. For now, I keep my fingers crossed!

  Thank you again for your kind help!

  Season greetings! 

• kenn3th

  2 Jan 11, 23:07

  You should defrag your laptop- something that is normally not done - the windows default defrag software is not really the best - too slow. Here's a free alternative: http://www.piriform.com/defraggler (Defrag time depends on how often you defrag your laptop) and at the same time, if your Norton (norton is bloated and use lots of resources) has expired go for a free alternative such as Windows Security Essentials/AVG/Avast. These anti viruses do offer protection comparable to paid alternatives. It's a misconception that free alternatives are inferior to paid ones.
• Weychin

  2 Jan 11, 23:40

  Taking your advice and doing defrag right now!

  You have been the most helpful! Thanks again! 

• kenn3th

  3 Jan 11, 08:13

  No problem 

  Cheers

• likeyou

  3 Jan 11, 08:43

  Originally posted by kenn3th:

  Do this

  • Power off, Pull out the battery, power adapter connected to the laptop.
  • Press the power button for 10 seconds.
  • Put back the power adapter and switch on the power
  • Press F8 repeatedly 
  • You should come to an advanced boot up menu

  

  • Enter this. 

  Try this first. 

  Else, check the hinges. The older Compaq presarios do have issues with their hinges.

  Hi Ken, it seem like compay presarios is not the best buy in the mkt.

  Me too, I am using one of this, desktop. Same problem.