Hey guys, my colour printer, BROTHERS DCP-115C, is unable to print or scan. It keeps displaying the error message "Unable to clean". I checked with the printer shop people and they said I need to do a printer reset. They are willing to do it for me, but for $30!!! Is there anyone out there that can tell me how to DIY for this?
Pls refer below to clear the "Unable to Clean" error:
1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)
If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".
From
http://www.google.com.sg/search?hl=en&q=BROTHER+DCP-115C+reset+unable+to+clean&btnG=Search&meta=&aq=f&oq=
2nd link