Laptop problem!

• mascrat

  22 Jun 09, 03:04

  Laptop: Dell XPS 1330.
  Date of purchase: Apr 2008.

  Few months ago, called Dell & got this laptop's motherboard replaced...

  NOW...

  This laptop giving me problem again! While using, the screen suddenly blank screen(black), then hang..
  After I restart it, instead of Vista boot up, it starts showing up weird color screens..

  After a few restarts, then it goes back to normal bootup... 
  Anyone knows whats the problem with it? Need help! Thanks...

   

• yiha093

  22 Jun 09, 03:20

  sorry brother, WRONG FORUM

  go find the it tech &support thingy

• mascrat

  22 Jun 09, 03:30

  oops sorry. I'm new here. haha.

   

• ditzy

  22 Jun 09, 09:13

  Call them and get the motherboard replaced again. Dell rhymes with hell for a reason.

• Forbiddensinner

  22 Jun 09, 10:25

  Originally posted by yiha093:

  sorry brother, WRONG FORUM

  go find the it tech &support thingy

  http://www.sgforums.com/forums/2250

  Here it is.

• mascrat

  22 Jun 09, 10:27

  haha. My warranty already over, so its either I extend warranty or get a different laptop liao. :P

   

• ditzy

  22 Jun 09, 10:29

  Ok, get a new laptop, close this thread.

• Raraken

  22 Jun 09, 17:03

  Your M1330 got the 8400M GS card inside right? Then your GPU failed. My friends laptops same model, the GPU failed, they went service centre. They replaced the card and now it works. I say friends cos got a few own this model. You're not the only one XD

• ndmmxiaomayi

  22 Jun 09, 23:08

  I can't recall if Dell had a recall for those lappies using the faulty graphics cards made by nVidia. If your laptop is one of those models and qualify, you can call up Dell and ask them to replace the card or laptop. Should also come with additional warranty.

  Apple, HP, Compaq, etc are also affected.

• mascrat

  22 Jun 09, 23:54

  Okay thanks!

  Emm, is the replacement thing still on? & where're the service centres in SG? haha.

   

• Raraken

  23 Jun 09, 14:22

  I think Suntec got one, my friend said he went there. If your lappie still under warranty then can lah. You could go check, and get it replaced, a lot cheaper than getting a new laptop if your laptop doesn't qualify for the replacement program or your warranty gone (If you went for the 1 year warranty lah.

• Raraken

  23 Jun 09, 14:26

  http://en.community.dell.com/blogs/direct2dell/archive/2008/08/18/nvidia-gpu-update-dell-to-offer-warranty-enhancement-to-all-affected-customers-worldwide.aspx

   

  http://supportapj.dell.com/support/topics/global.aspx/support/dsn/document?c=sg&dl=true&docid=47B421B3EDBD05B4E040A68F5A28777D&journalid=6CEE26EC6148E6D0E040AE0AB6E15046&l=en&s=gen

  Edit: Unlinked second link as sgF will add extra encoding to the URL, leading a user to a dead link.

• mascrat

  25 Jun 09, 00:05

  Thanks Raraken!!

  I've called DELL and they've confirmed that its the graphic card problem. They'll be extending my graphic card warranty (1year) and they'll be coming down tmr to replace that card for me!

  Thanks all!     :)