HELP! my computer has a virus that i can't deal with!
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Dear friends,
for the past year, my computer has been afflicted by a virus that I cannot deal with. It paralyses my computer by preventing it from starting up, such that when I turn on the power, windows attempts to start up before promptly crashing. Hence, I am unable to remedy the problem because I can never log into windows or even open command prompt. I can't even open windows in "safe-mode", which i suspect is so because the virus has found its way into one of the "safe" files and is acting from within there. All I see is a screen that says "WINDOWS HAS MET A CRITICAL ERROR" over and over again despite restarting the computer countless times.
Could anybody tell me what kind of virus it is, and how to fight it? Worse come to worse, I plan to replace the "brains" of the computer by buying a new hard drive and replacing the infected one. I planned to reformat the computer, but my windows OS wouldn't even load.
thank you in advance (:
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try this . go to ur bios setup ask to run cd rom drive on boot as first priority.
put in ur xp/vista cdrom
click install windows XP
On the setup screen use the second option which indicates you should repair the Windows installation by pressing the ‘R’ key
On the following page you will need to select the drive that has Windows XP installed on it. Most probably you have Windows installed on the C drive. If you only have one partition or one drive you will see the DOS screen; otherwise you might have more than one drive option to choose from.
If you have selected the C drive as your partition that contains the windows installation you should see a command prompt that is defaulted to C:\Windows>
At this command prompt type "chkdsk/f" withoth the quotes. Then hit enter to check your disk WITH FIX. This will check only the drive that you selected. If you have more than one drive this will check only the drive that has Windows.
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Hey happygolucky
If you suspect that this is indeed caused by a malware infection, try this:
http://forum.avira.com/wbb/index.php?page=Thread&threadID=82163
If it doesn't work, you'll probably have to reinstall Windows as Wireless- stated.
Best Regards :D
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this is a hard one, i doubt i can help.
i guess, you got to wait for those pro(s) here to come in
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Tried Last Known Good Configuration? If workable, we will try working from there.