Please do not mail product returns directly to the above address as your product may be lost.
Select Warranty and Returns Assistance to go through the return process to receive the correct mailing address information.
hey any1 knows how to contact maxtor singapore?? i got a newly brought harddisk spoil and i need to recover the data inside.. its important to me. i brought the harddisk at courts in tampines mall. but the person say i need to send letter to seagate for warranty? can any1 please advise me??? thanks
My godsis did the same thing.
Bought me a Maxtor portable hard disc to store pictures for me while I was away in USA.
She just last night tells me to be careful in the matterr that the hard disc fails me. I need to go thru her to get the addy should my portable hard disc fails!
You want to try sending your portable disc back to sg and get a one to one exchange?
Originally posted by viciouskitty74:My godsis did the same thing.
Bought me a Maxtor portable hard disc to store pictures for me while I was away in USA.
She just last night tells me to be careful in the matterr that the hard disc fails me. I need to go thru her to get the addy should my portable hard disc fails!
You want to try sending your portable disc back to sg and get a one to one exchange?
Dunnoe...
Doesn't seem legally right.
but where do i go to make a exchange?? i dun really the exchaneg but i need to recover the data in my hard disk.. mine is a destop hard disk which need a power adapter to work.
Originally posted by Herzog_Zwei:Dunnoe...
Doesn't seem legally right.
huh?
Originally posted by si3wmai:but where do i go to make a exchange?? i dun really the exchaneg but i need to recover the data in my hard disk.. mine is a destop hard disk which need a power adapter to work.
Well, folks from Sim Lim Square might be able to extract the data for you at a price and store into another medium.
But the Maxtor should be able to provide a exchange, aka a new product to replace your current one that is not working while its on warranty.
Depends on where you are now. Might consider using your local technicians to extract the data? Then send in the hard drive for a exchange?
alright but how do i contact maxtor?? i search for their contact but none of them is workable..
Where exactly did you go to see the information?
Please do not mail product returns directly to the above address as your product may be lost.
Select Warranty and Returns Assistance to go through the return process to receive the correct mailing address information.
erm.... i am living in singapore????
Can you then go dig out your package that came with the portable hard drive.
note the serial number on your drive first.
then check that the warranty is still valid?
the warranty is still vaild but still there is no contact numbers thr??
Ok....so where did you check that the warranty is valid? On website?
ya... basically i want to find a number which i can call and ask about the warranty and exchange in singapore. but all is in america or other countries...
Originally posted by si3wmai:ya... basically i want to find a number which i can call and ask about the warranty and exchange in singapore. but all is in america or other countries...
Hence I got a legal issue feeling, warranties are not always international.
In the TS case, the warranty is international.
The exchanges is not.
Not unless you are real chummy with the seller.
TS, bring your wallet and your doomed hardrive to either shops in Sim Lim or Funan Digi Mall.
Request from the shops to extract yoru data and imput into a new hard drive you are buying at the shop.
Then......either junk that Maxtor or send it to USA for a exchange.
That reminds me.....I also should get a backup of a different brand soon.
I've got a different address from herz....
But hey....whichever works. Go try.
but i know there is a seagate factory in woodlands area but cant possible i need to go down there and approach the office??