Help help

• airgrinder

  5 Jan 09, 00:09

  "... had a HP desktop, but warranty had expired. Now the PC is unable to boot up. Once switched on, the screen hangs at "UPDATING WINDOWS VISTA CAB 3, 0 percent" or something like that...."

  "... Tried to boot from a Win XP CD but an error message occurs, saying there's problem with the harddisk..."

   

  Hi forumers! What do you think is the problem? Unable to format HDD, since can't even boot successfully from the XP CD. I suspected there's problems with the HDD. Maybe just buy a new one, but is there anyway to confirm the problem is the HDD and not RAM or chip?

  Alternatively, since there is no more warranty, is there any PC repair shop to recommend say at SIM LIM? Or should I bring it back to HP's customer service and pay?

   

   

• BrUtUs

  5 Jan 09, 00:26

  Originally posted by airgrinder:

  "... had a HP desktop, but warranty had expired. Now the PC is unable to boot up. Once switched on, the screen hangs at "UPDATING WINDOWS VISTA CAB 3, 0 percent" or something like that...."

  "... Tried to boot from a Win XP CD but an error message occurs, saying there's problem with the harddisk..."

   

  Hi forumers! What do you think is the problem? Unable to format HDD, since can't even boot successfully from the XP CD. I suspected there's problems with the HDD. Maybe just buy a new one, but is there anyway to confirm the problem is the HDD and not RAM or chip?

  Alternatively, since there is no more warranty, is there any PC repair shop to recommend say at SIM LIM? Or should I bring it back to HP's customer service and pay?

   

   

  
  u using vista now? then it keep hang at startup screen? ur hdd got sound? got use the diagnostic cd? looks like hdd up lorry... since spoil jz get a new 1... no point restore it unless u lost a million $ data...

• Verifunny

  5 Jan 09, 04:56

  if you have a Win98 startup disk, you can boot from floppy and take a look at your hdd condition. Else, you can try the below method.

  Windows Vista

  Using the F8 Method

  1. Restart your computer.
  2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key repeatedly until you are presented with the Windows Vista Advanced Boot Options.
  3. Select the Safe Mode option using the arrow keys.
  4. Then press the enter key on your keyboard to boot into Vista Safe Mode.
  5. When Windows starts you will be at a typical logon screen. Logon to your computer and Vista will enter Safe mode.
  6. Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
• Verifunny

  5 Jan 09, 06:16

  You can use the method in the earlier post to backup your data if it works.