Access denied when using Computer Management

• GIB

  23 Jun 08, 15:05

  I am trying to connect to another PC (Win XP) that has got problems with its mouse and keyboard via Computer Management but after I key in the IP for the other computer and try to open Device Manager, I get "Access Denied".

  I just want to connect to that PC and delete the installed drivers for USB in the hope that it will redetect and reinstall the necessary drivers and the mouse/keyboard will work again.

  Currently, the keyboard and mouse works in BIOS but when reach Win Xp login page, both has no response.

• playmemory

  23 Jun 08, 15:38

  try to swap the usb keyboard and mouse using different port and it may redetect again.

  you get "Access Denied" due to the firewall is enabled by default.

  you need to disable the firewall.

• BrUtUs

  23 Jun 08, 15:49

  Originally posted by GIB:

  I am trying to connect to another PC (Win XP) that has got problems with its mouse and keyboard via Computer Management but after I key in the IP for the other computer and try to open Device Manager, I get "Access Denied".

  I just want to connect to that PC and delete the installed drivers for USB in the hope that it will redetect and reinstall the necessary drivers and the mouse/keyboard will work again.

  Currently, the keyboard and mouse works in BIOS but when reach Win Xp login page, both has no response.

  
  u got administrative rights for the other pc?

• GIB

  23 Jun 08, 15:57

  Already tried all available usb ports, even tried PS/2 converter. Still the same.

  I am a full administrator for my local PC but not sure about the other PC. I have the username/password for both accounts on that PC though. One of them bound to have full administrator rights.

  As for the firewall, if I can't get in with keyboard or mouse then how to disable?

• playmemory

  23 Jun 08, 16:00

  use a ps/2 mouse and keyboard to solve this problem.

• GIB

  23 Jun 08, 16:20

  Originally posted by playmemory:

  use a ps/2 mouse and keyboard to solve this problem.

  Will be trying that later when I can find a PS/2 mouse.

• thelesis

  23 Jun 08, 20:29

  First of all, your keybopard and mouse is wireless or wired?

   

   

   

  If yes, please go to yr bios and set usb device enabled

• GIB

  23 Jun 08, 21:55

  Originally posted by thelesis:

  First of all, your keybopard and mouse is wireless or wired?

   

   

   

  If yes, please go to yr bios and set usb device enabled

  Both wired USB devices. Yes, BIOS already set usb keyboard and mouse to enabled.

• GIB

  24 Jun 08, 10:55

  OK, real PS/2 keyboard and mouse works just fine.