no internet but router is doing fine
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Hi all,i got a problem with my internet.When i double click on internet explorer,the page cannot be displayed,means that i don have internet but the problem is my router is doing fine and when i double click on firefox i can surf the net
when i diagnose the problem,this is what it says " Windows has detected that this computer is part of a domain,If you are currently connectted to a home or private network,click next to continue "
Than after that it says " Windows cannot connect to the internet using HTTP,HTTPS,or FTP.This is probably caused by firewall settings on this computer.Check the firewall settings for the HTTP port(80),HTTPS port(443) and FTP port (21)."
I already config my firewall to allow the port to pass through but the same thing still happen
Any suggestion is greatly appreciated ^^
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Have u correctly configured your router?
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Originally posted by ceecookie:
Have u correctly configured your router?
You mean by typing my ip adress and config the router? yes i tried but its not working,i type in the ip adress but it show page cannot be displayed
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i think he means whether you have configured the router to log in to your ISP properly, i.e. the internet settings of your router.... connection type, the parameters, login name and password, etc...
You might also want to try turning off your firewall to see if your firewall is causing the problem.
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Originally posted by eagle:
i think he means whether you have configured the router to log in to your ISP properly, i.e. the internet settings of your router.... connection type, the parameters, login name and password, etc...
You might also want to try turning off your firewall to see if your firewall is causing the problem.
I don get it,can slimpify? sorry
Thnx
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Originally posted by 4794:
I don get it,can slimpify? sorry
Thnx
was your router working before this? Or did you just set up a new router?
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there's nothing wrong at the hardware end (router) since he can use FF to surf the net
have you entered dns / proxy setting?
or try disabling the firewall as someone else mentioned
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oh, I thought he diagnosed the problem in FF
if only IE, then quite likely due to firewall...
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Originally posted by eagle:
was your router working before this? Or did you just set up a new router?
It was working,did not change a new router,all along using the same router
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Originally posted by thoreldan:
there's nothing wrong at the hardware end (router) since he can use FF to surf the net
have you entered dns / proxy setting?
or try disabling the firewall as someone else mentioned
Disable the firewall but still not working,what is dns/proxy setting? mind slimpifying? thnx
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what firewall are you using?
are you using any anti virus? -
Originally posted by eagle:
what firewall are you using?
are you using any anti virus?From what i know its only windows firewall,as for anti virus,its McAfee virusscan enterprise ver 8.0.0
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Originally posted by 4794:
From what i know its only windows firewall,as for anti virus,its McAfee virusscan enterprise ver 8.0.0
try turning off both the firewall and virusscan for a moment. From what I know, mcafee enterprise also has a firewall
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most likely ur explorer got problem... u can msn? + IE version? if worst case use system restore to the day its still alive...
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Originally posted by eagle:
try turning off both the firewall and virusscan for a moment. From what I know, mcafee enterprise also has a firewall
ok,thnx for your suggestion.Will try that out later
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Originally posted by BrUtUs:
most likely ur explorer got problem... u can msn?
Msn also cannot,it say like got firewall blocking.Even online games also cannot start
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Originally posted by 4794:
Msn also cannot,it say like got firewall blocking.Even online games also cannot start
can tell us wat u did to your com previously before these happened?? -
Originally posted by BrUtUs:
can tell us wat u did to your com previously before these happened??i went to sp to get the laptop service because one of the os is missing,so got one guy came and helped,he told me that one of the files is corrupted( i don know what file it is),than i don know what he did,somehow the missing os came back....than from that day my IE become like that
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Singapore Poly student?
Anyway,what brand is your router?U can try factory-resetting your router to see if it works with factory settings.
For Linksys,press the Cisco Button...and for other brand try looking for the reset button.Make sure its not soft reset one ah,which will merely restart it
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Sorry i made the posting late coz i was surfing another forum...anyway i guessed it through ur antivirus,which is standard for SP Student.
And McAfee VirusScan Enterprise might not have firewall..coz my Windows Security Centre cannot detect it.
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Originally posted by ceecookie:
Singapore Poly student?
Anyway,what brand is your router?U can try factory-resetting your router to see if it works with factory settings.
For Linksys,press the Cisco Button...and for other brand try looking for the reset button.Make sure its not soft reset one ah,which will merely restart it
yes,singapore poly ,i think its 2WIRE....i think its not with my router,cause i can surf net using firefox
Anyway thnx for ur suggestion ^^
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Originally posted by 4794:
i went to sp to get the laptop service because one of the os is missing,so got one guy came and helped,he told me that one of the files is corrupted( i don know what file it is),than i don know what he did,somehow the missing os came back....than from that day my IE become like that
wa ur laptop how many OS? or u mean os files? best idea is backup ur data now then go back and tell the techs there ur OS is screwed becos of their previous patch... and ask then to rebuild it... -
Originally posted by BrUtUs:
wa ur laptop how many OS? or u mean os files? best idea is backup ur data now then go back and tell the techs there ur OS is screwed becos of their previous patch... and ask then to rebuild it...2 os,one xp one vista.....my os is screw??really?
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Originally posted by 4794:
2 os,one xp one vista.....my os is screw??really?
If a reformat is needed...better do it as soon as possible!!!
Everything have to be ready by Orientation Week which is next week...and somemore u have to install the numerous Windows Update files and course-specific softwares through the SMS client in Control Panel,though im unable to see any for the latter
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Originally posted by 4794:
2 os,one xp one vista.....my os is screw??really?
they probably messed up some files/config... if u dun wan them to spend days to diagnose then best is to rebuild everything since the advise given here to open up ur ports already tried...