anyone got tis popup recently? amch.questionmarket.com" and

• ndmmxiaomayi

  4 Mar 08, 20:11

  Yes, big enough.

  Delete this folder.

  C:\Program Files\NAX

  • Please download regsearch.zip and save it to your desktop.
  • Right click on regsearch.zip and select Extract All....
  • Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  • Click on the Browse button. Click on Desktop. Then click OK.
  • Once done, check (tick) the Show extracted files box and click Finish.
  • Double click on regsearch.exe to run it.
  • Copy and paste NavExcel into the first box and  NAXW into the second box under Enter search strings (case independent) and click OK... (boxed up in red in the screenshot below).

  

  • Click OK.
  • When done, RegSearch.txt will open. Please post the contents of this file in your next reply. This file can also be found on your desktop or wherever regsearch is extracted to.
• xShevchenkox

  4 Mar 08, 20:32

  http://www.mediafire.com/?bosg1nyqzyd

   

  mayi here is the results. pls take a look.

• ndmmxiaomayi

  4 Mar 08, 21:05

  Copy and paste the following in blue into Notepad.

   

  Windows Registry Editor Version 5.00
  
  [-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{508EBE65-E39D-4363-8041-E647B4F6F4E1}]
  
  [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\NavExcel Search Toolbar]
  
  [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\NavExcel Search Toolbar]
  
  [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ST6UNST #1]
  
  [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ST6UNST #2]
  
  [-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\NAXW Client]
  
  [-HKEY_CURRENT_USER\Software\NavExcel Ltd]
  
  [-HKEY_CURRENT_USER\Software\NavExcel Ltd\NavExcel Search Toolbar]
  

  Click on File > Save As....

  In the File Name field, copy and paste in fix.reg

  In the Save As Type field, select All Files.

  Click Save.

  Double click on fix.reg. It will prompt you to merge the file with the registry. Click Yes.

• xShevchenkox

  4 Mar 08, 21:13

  okie le..done, anyway l saved the fix reg notepad in my desktop..can l delete it off now or must leave it there?

• xShevchenkox

  4 Mar 08, 21:15

  anyway thanks mayi for ur help. l discover that the fishy  nax and naxexcel has been gone from the add and remove programs.

• ndmmxiaomayi

  4 Mar 08, 21:18

  Any more popups?

   

  1. Please download Malwarebytes' Anti-Malware and save it to a convenient location.
     
  2. Double click on mbam-setup.exe to install it.
     
  3. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
     Update Malwarebytes' Anti-Malware
     Launch Malwarebytes' Anti-Malware
  4. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
     
  5. Select the Scanner tab. Click on Perform full scan, then click on Scan.
     
  6. Leave the default options as it is and click on Start Scan.
     
  7. When done, you will be prompted. Click OK, then click on Show Results.
     
  8. Checked (ticked) all items and click on Remove Selected.
     
  9. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.

   

• xShevchenkox

  4 Mar 08, 22:22

  http://www.mediafire.com/?f9xxn0sbcty

   

  mayi tis is the log file u request.

• ndmmxiaomayi

  4 Mar 08, 22:24

  Please go to Kaspersky website and perform an online antivirus scan. Please use Internet Explorer as it uses ActiveX.

   

  1. Read through the requirements and privacy statement and click on Accept button.
     
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an ActiveX from Kaspersky. Click Yes.
     
  3. When the downloads have finished, click on Next button.
     
  4. Click on Scan Settings button.
     
  5. Select extended under Scan using the following antivirus database:
     
  6. Check (tick) these boxes under Scan options:
     • Scan Archives
       
     • Scan Mail Bases
  7. Click OK
     
  8. Click on My Computer under Please select a target to scan:
     
  9. Once the scan is complete it will display if your system has been infected. Click on Save as text button and save it to your desktop.
     
  10. Copy and paste this log in your next reply.

   

• xShevchenkox

  5 Mar 08, 00:16

  http://www.mediafire.com/?d7ym4wiymx1

   

  l tink l hav quite a number of virus after the scan, mayi.

• ndmmxiaomayi

  5 Mar 08, 02:21

  Delete these folders and files.

  C:\Program Files\NavExcel Search Toolbar

  C:\Program Files\Yahoo!\YPSR\Quarantine\ppqF1.tmp

  C:\WINDOWS\nxstinst.exe

  C:\WINDOWS\remover.dll

• xShevchenkox

  5 Mar 08, 20:57

  okie, delete as instructed. then mayi is there anything else, l must do?

  can l delete the fix registry which still remains in my desktop?

   

• eagle

  5 Mar 08, 22:42

  Originally posted by xShevchenkox:

  okie le..done, anyway l saved the fix reg notepad in my desktop..can l delete it off now or must leave it there?

  yes can delete. The info has already entered your registry.

• ndmmxiaomayi

  6 Mar 08, 01:13

  Originally posted by xShevchenkox:

  okie, delete as instructed. then mayi is there anything else, l must do?

  can l delete the fix registry which still remains in my desktop?

  Once the registry is fixed, there's no need to do extra work.

  And question needs to be answered. Still having popups? Or any other problems?

• ndmmxiaomayi

  6 Mar 08, 01:14

  Originally posted by xShevchenkox:

  okie, delete as instructed. then mayi is there anything else, l must do?

  can l delete the fix registry which still remains in my desktop?

  Once the registry is fixed, there's no need to do extra work.

  And question needs to be answered. Still having popups? Or any other problems?

• xShevchenkox

  6 Mar 08, 01:17

  mayi, l still dun noe yet.

  cos previously, the popup jus appear randomly at certain times.

  If it occurs again, l will come here and tell u.

  so far for today, l didnt encounter any popups le.

   

   

• xShevchenkox

  6 Mar 08, 01:21

  anyway thanks to mayi, eagle and kenneth for assisting me in my technical problems'

• ndmmxiaomayi

  6 Mar 08, 01:22

  OK, we shall see in a few days' time. If no other issues, that will be great.