Singtel
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brough a hi card didnt noe tat need 2 registration.After a few day then noe then go reg brought the red card there but they say cannot (so i throw the card) need the sticker.then my sticker some of the word missing le cor singtel they say just go to the shop see wat they can do.So i when to hougang point singtel shop at there they say nothing they can do cor singtel agian they say nvm can use the red card but my red card i throw le.then i ask for the manger.then he say there is nothing they can do but only for me to go to tampines mall but ytd i did bring the red card but is they say cannot de ma.My question now is y ytd she say cannot then argue awhile then he ask for my hi card hp no then ask me pass the hp to the lady in the shop the she go tell me no 1 talking then i accidently press the hung cor button i try cor back but office close.then the lady refuse to help me register say she donno the card number.then i ask her like that y ytd i bring the red card ur say cannot then today say can then she say the card cannot.But the manger say can then argue more.the i think the boss there say $8 only jiu come here argue so much.$8 not money mei.then shoo us out off their shop say that they don wan help us register don come back to their shop anymore.
And the manger have my phone number but nv even cor back.i now only have 1 Question for singtel is this how ur serve customer.is buying a $8 prepaid not good enough to be your customer??? -
Be careful with Singtel. Me together with many others kena from them before. Now as far as possible I try not to use Singtel. Their customer service sucks.
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So hard to read, your post, like that how do people take you seriously....
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how to serve you when you post like this, guess i cannot blame singtel this time round.
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I think the problem lies with the user.
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dont worry.. poor customer service is generic across all nations and sectors.
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is buying a $8 prepaid not good enough to be your customer?
Precisely.
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change to starhub lor.
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is that singtel's main shop or one of their agents?
i believe you must be a pre-teen. otherwise i doubt the manager dare to shoo you out of the shop.
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din understand your post coz it quite unreadable.
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Originally posted by Xiaov 93:
brough a hi card didnt noe tat need 2 registration.After a few day then noe then go reg brought the red card there but they say cannot (so i throw the card) need the sticker.then my sticker some of the word missing le cor singtel they say just go to the shop see wat they can do.So i when to hougang point singtel shop at there they say nothing they can do cor singtel agian they say nvm can use the red card but my red card i throw le.then i ask for the manger.then he say there is nothing they can do but only for me to go to tampines mall but ytd i did bring the red card but is they say cannot de ma.My question now is y ytd she say cannot then argue awhile then he ask for my hi card hp no then ask me pass the hp to the lady in the shop the she go tell me no 1 talking then i accidently press the hung cor button i try cor back but office close.then the lady refuse to help me register say she donno the card number.then i ask her like that y ytd i bring the red card ur say cannot then today say can then she say the card cannot.But the manger say can then argue more.the i think the boss there say $8 only jiu come here argue so much.$8 not money mei.then shoo us out off their shop say that they don wan help us register don come back to their shop anymore.
And the manger have my phone number but nv even cor back.i now only have 1 Question for singtel is this how ur serve customer.is buying a $8 prepaid not good enough to be your customer???i tried reading & after the 3rd line or so I GAVE UP
i think the customer service might have difficulty understanding you as well so don't blame them
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Originally posted by de_middle:
i tried reading & after the 3rd line or so I GAVE UP
i think the customer service might have difficulty understanding you as well so don't blame them
if i am the servcing gal, i might hv to resign so as not to get tormented. -
Originally posted by angel7030:
if i am the servcing gal, i might hv to resign so as not to get tormented.
if u work in singtel shopbusiness will sure go up
one leh
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Which lawyer has good record to 'talk' with telcos?
I know of a case reasonably strong.
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4 words for u
kao peh kao bu -
Originally posted by noahnoah:
if u work in singtel shopbusiness will sure go up
one leh
u bet, lately cycling activity has gone up significantly over at ECP