Medical + insurance records lost
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Stupid clinic. Lose all my records. That's like nearly 3 to 4 years worth of records.
Lost never mind. But...
The insurance company that I'm under (IMI), also don't have my name.
1. Check under my father's name - Patient's records not found
2. Check my father's IC - Patient's records not found
3. Check my name - Found one. Do you have a registered English name as Angeline? Cool. No.
4. Check my IC - Patient's record not found
5. First time here - Yes
Ultimate lor... I'm non-existent...
Heng database doesn't put me as dead... otherwise... I wonder how am I going to clear my name... I'm not dead...
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Hmm.... the insurance company doesn't have your records as well?
How much have you been paying in premiums? -
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Don't know. All along is my parents handle such things for me... but according to them, is not cheap.Originally posted by fudgester:Hmm.... the insurance company doesn't have your records as well?
How much have you been paying in premiums? -
Seriously, get the company to check, double check, and triple check. Your parents paid a lot in premiums.... if the company doesn't even have a record of you, then all that money was spent for nothing.Originally posted by ndmmxiaomayi:Don't know. All along is my parents handle such things for me... but according to them, is not cheap.
Imagine the possible ramifications if you got injured or something in the future... and the company refuses to pay out because they don't have a record of you.
If all else fails, you may want to consider the Small Claims Tribunal. -
i'm sorry mayi i wouldn't have hacked into their database if i noe u're their patient
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wah dont understand. i am too young
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They went through the whole procedure alreadyOriginally posted by fudgester:Seriously, get the company to check, double check, and triple check. Your parents paid a lot in premiums.... if the company doesn't even have a record of you, then all that money was spent for nothing.
Imagine the possible ramifications if you got injured or something in the future... and the company refuses to pay out because they don't have a record of you.
If all else fails, you may want to consider the Small Claims Tribunal.
Father's name which I'm under, Father's IC, my name, my IC
But basically, no such person...
And the insurance company tells me to consider the Small Claims Tribunal if they can't find my records everywhere...
I will have them screwed for that. So many years under them and tell me I'm non-existent???? -
Well.. at least they are frank that I could claim.
Not can't claim because I didn't exist.
But I expect it to be hard. -
Hmm... is there any proof of the payments being paid out to the company (e.g. official receipts, account statements, etc)? If you still have those, you've got a really strong case against the company.
And seriously, do go to the Small Claims Tribunal if they still can't find your records. This sure isn't a small matter at all. -
Time to dig up the receipts, agreements and other such paperwork that your Dad might have kept.
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Yes. They file everything. Just got to dig up those files, show them the records and ask them what the heck did they do to me.Originally posted by fudgester:Hmm... is there any proof of the payments being paid out to the company (e.g. official receipts, account statements, etc)? If you still have those, you've got a really strong case against the company.
And seriously, do go to the Small Claims Tribunal if they still can't find your records. This sure isn't a small matter at all. -
Okay, that's good.Originally posted by ndmmxiaomayi:Yes. They file everything. Just got to dig up those files, show them the records and ask them what the heck did they do to me.
And seriously, you might want to demand a full refund of your premiums and consider a change of insurance companies. I don't know what kind of insurance company loses the records of its customers. -
Small Claims can claim that much?Originally posted by fudgester:Okay, that's good.
And seriously, you might want to demand a full refund of your premiums and consider a change of insurance companies. I don't know what kind of insurance company loses the records of its customers. -
Agree to this manOriginally posted by fudgester:Okay, that's good.
And seriously, you might want to demand a full refund of your premiums and consider a change of insurance companies. I don't know what kind of insurance company loses the records of its customers.
Get out of there asap -
If I remember correctly.... up to $10,000.Originally posted by ndmmxiaomayi:Small Claims can claim that much?
So as long as your premiums have not hit this limit, you can go through them. -
Shouldn't be that much I think.Originally posted by fudgester:If I remember correctly.... up to $10,000.
So as long as your premiums have not hit this limit, you can go through them.
Gotta wait till they are back. The files are locked up somewhere. -
Forgotten something.
Thank you all.
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welcomeOriginally posted by ndmmxiaomayi:Forgotten something.
Thank you all. 
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I would ask my mum to sue their arse off if they lose all records, over $10k paid liao
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This is unacceptable!
File a complaint with the Ministry of Health against the clinc and Monetary Authority of Singapore against the insurance company! 
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small claims tribunal? i think they are trying to get you to let them off easy.
I don't know which freaking insurance company you went to. but if they managed to lose all your records i think should be able to go further than that.
Good that you got the records.
i not that sure who's in charge of insurance, maybe MAS or MOH. ask the company what the hell happened and what they are going to do about it.... -
Don't ask me what the hell happened, I would love to know too. They have no idea, and they have not called back.