I dread picking up the telephone

• polarsnake

  15 Jun 07, 09:56

  Stupid Customers get on my nerves
• Patrik

  15 Jun 07, 09:57

  
  Give me number,i call.
  
• skid

  15 Jun 07, 09:59

  Originally posted by polarsnake:

  Stupid Customers get on my nerves

  I'd be terrible at a job where I had to deal with the public...I'd tell someone to f**k off pretty quickly.
• hisoka

  15 Jun 07, 10:00

  gimme your number, i call then we chat and you can say you handling a troublesome customer
• polarsnake

  15 Jun 07, 10:16

  it's a call centre, even if call liao also not neccessarily get through to me
• Patrik

  15 Jun 07, 10:18

  Originally posted by polarsnake:

  it's a call centre, even if call liao also not neccessarily get through to me

  
• kenn3th

  15 Jun 07, 10:25

  go for deal or no deal 2nd season application open le!!
  then no need to work liAOZ!
• hisoka

  15 Jun 07, 10:39

  Originally posted by polarsnake:

  it's a call centre, even if call liao also not neccessarily get through to me

  nvm call until get you
• de_middle

  15 Jun 07, 10:40

  Originally posted by polarsnake:

  Stupid Customers get on my nerves

  call centre ar
• anhydrouscoppersulphate

  15 Jun 07, 15:23

  Originally posted by Patrik:

  
  Give me number,i call.
  

  
• storywolf

  15 Jun 07, 15:57

  Originally posted by polarsnake:

  Stupid Customers get on my nerves

  Indeed they very stupid - they give you business that pay your salary to let you call them stupid !!! of course they are stupid !!!
• ^tamago^

  15 Jun 07, 16:13

  Originally posted by polarsnake:

  it's a call centre, even if call liao also not neccessarily get through to me

  ask the guy to x-fer me to snakie, say i will refused to be served by anyone else.
• hisoka

  15 Jun 07, 16:17

  Originally posted by ^tamago^:

  ask the guy to x-fer me to snakie, say i will refused to be served by anyone else.

  yeah hor!!
  
  *goes find phone directory*
• polarsnake

  15 Jun 07, 16:49

  Originally posted by storywolf:

  Indeed they very stupid - they give you business that pay your salary to let you call them stupid !!! of course they are stupid !!!

  Does a simple phrase like 'warranty voided due to physical damage' confuse you?
• ifish

  15 Jun 07, 16:52

  Originally posted by polarsnake:

  Does a simple phrase like 'warranty voided due to physical damage' confuse you?

  my radio changing station by itself.. I think it suffering from multiple personality disorder.. got warranty?
• hisoka

  15 Jun 07, 16:55

  Originally posted by polarsnake:

  Does a simple phrase like 'warranty voided due to physical damage' confuse you?

  
  
  depends on how educated the person is. but yeah pretty obvious
• polarsnake

  15 Jun 07, 17:13

  Originally posted by ifish:

  my radio changing station by itself.. I think it suffering from multiple personality disorder.. got warranty?

  Hp do not manufacture radios
• lifeisgood9989

  15 Jun 07, 18:39

  quit the job lor.. get one that faces the computer whole day and dun need to pick up phone one..
• Ito_^

  15 Jun 07, 18:41

  Originally posted by lifeisgood9989:

  quit the job lor.. get one that faces the computer whole day and dun need to pick up phone one..

  internet calls lo.
• ndmmxiaomayi

  15 Jun 07, 19:07

  Originally posted by ^tamago^:

  ask the guy to x-fer me to snakie, say i will refused to be served by anyone else.

  Heart attack and dies.
  
  They think the company got snake.
• fudgester

  15 Jun 07, 20:24

  Originally posted by polarsnake:

  Does a simple phrase like 'warranty voided due to physical damage' confuse you?

  Some customers are like that.
  
  I remember arguing with one Sentosa visitor for close to ten minutes straight.
  
  All because she can't seem to understand why she can't watch the Songs of the Sea fountain show when I say 'Sorry ma'am, all tickets to the show have been sold out'.
  
  
• lifeisgood9989

  15 Jun 07, 21:35

  Originally posted by Ito_^:

  internet calls lo.

  that's even worse..
• lifeisgood9989

  15 Jun 07, 21:36

  Originally posted by fudgester:

  Some customers are like that.
  
  I remember arguing with one Sentosa visitor for close to ten minutes straight.
  
  All because she can't seem to understand why she can't watch the Songs of the Sea fountain show when I say 'Sorry ma'am, all tickets to the show have been sold out'.
  
  

  thats typical singaporeans.. they always want to get served first, no matter what..
• Gordonator

  15 Jun 07, 21:40

  Originally posted by polarsnake:

  it's a call centre, even if call liao also not neccessarily get through to me

  u work for HP? what PABX system are they using? Nortel?
• fudgester

  15 Jun 07, 21:46

  Originally posted by lifeisgood9989:

  thats typical singaporeans.. they always want to get served first, no matter what..

  The visitor was a tourist, actually.
  
  But yeah... I've had a few run-ins with some really unreasonable local visitors as well.
  
  Being shouted at and scolded by rude and unreasonable customers is part and parcel of customer service. Whatever that polarsnake has had to encounter can pretty much apply to any job that involves customer service.
  
  At the end of the day.... just make sure that it's not your own fault that they're rude and unreasonable.