Train service disruption drill held
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SINGAPORE: The Land Transport Authority (LTA) and SMRT jointly carried out on Monday a tabletop exercise to examine the comprehensiveness of the organisations' plans to manage train service disruptions.
The exercise involved more than 40 officers, including representatives from the Singapore Civil Defence Force, Traffic Police, Public Transport Security Command, Singapore Police Force and SBS Transit.
The exercise analysed issues related to a prolonged train service disruption.
It assessed the agencies' management of various processes including the handling of the situation, management of commuters and bus bridging services, communication to affected commuters and the public, and the coordination among the relevant agencies.
It also identified certain areas for improvement, such as how information should be transmitted more quickly, and when various relevant agencies ought to be activated.
LTA chief executive Chew Hock Yong said the incidents of 15 and 17 Dec 2011 revealed many areas of incident management were not done to the satisfaction of commuters and needed to be significantly improved.
He added the exercise was also a useful platform for LTA, SMRT and the relevant agencies to take a deep and critical look at their revised plans so that they can fine tune them further.
LTA said its aim is to put in place a set of comprehensive plans so that it can act swiftly and effectively should a disruption take place and minimise the discomfort and negative impact on commuters.
SMRT executive director and interim chief executive officer Tan Ek Kia said SMRT is committed to making a decisive improvement to its incident management capabilities for the sake of its commuters.
Mr Tan added that Monday's multi-party tabletop exercise was useful as they tested their revised emergency and crisis response plans and discussed the coordination of response efforts by the various agencies with a view to further improve them.
The lessons gained from this exercise, he said, would allow SMRT to further strengthen its processes with the view to minimise inconvenience to commuters.
More such incident management exercises, including those that involve full ground deployment, will be conducted in the coming months.
- CNA/wk -
customers wont be satisfied when they are out of breath and dead in the tunnels for four hours
remember the Kursk submarine
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Originally posted by laurence82:
customers wont be satisfied when they are out of breath and dead in the tunnels for four hours
remember the Kursk submarine
MRT trains are armed with defective torpedoes?
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I think this is a prelude to cover up.
In case the MRT breakdown again, they will call it "Disruption Drill".
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we need more practice!
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If too many drills, everyone will recognise it is not a drill anymore
even when there is a real disruption drill, no one will believe it and make calls to complain