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SMRT wins LTA's Most Customer Friendly Transport award

• sbst275

  19 Mar 08, 17:16

  http://www.lta.gov.sg/images/Appendix%201_LTEA%20Winners.pdf

   

• QX179R

  19 Mar 08, 19:52

  congrats

• I miss old annoucements

  22 Mar 08, 01:03

  SMRT won this despite the disruption on 21 January?

• caleb_chiang

  22 Mar 08, 01:06

  Hmm... dunno... rarely use their service...

• simnatic

  2 Apr 08, 19:12

  Though we all know that all these awards are just like "for show" only, I have to admit, the level of customer service on SMRT TRAINS have indeed improved. Just two years ago, I would have been afraid to approach their customer service officers in the stations, but now, they're definitely more approachable. So i do give my kudos in this aspect.