21/1/2008 - Train Disruptions on EWL?
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We can walk or ride a bicycleOriginally posted by Oceane:Then, why hate the train?
The choice is yours what. You can always choose to take the taxis if you hate the train. If you have no choice, then what more do you have to say?
It's really sad to see Singapore prosper as a first-world country, but in turn the Singaporeans become too pampered. There are already a number of babies in this forum here. Really, pathetic.
But wat you mentioned is just a slap in the face, tat's why public tpt usage is dropping...
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taking taxi have to bear peak hr charges, ERP, bla...
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Then explain why there were 5 complaint letters in ST Forum 2 days after the incident.Originally posted by Vigelic:eh? quit contradicting urself.
i quote urself "My advice to those people: If you hate the train, WALK. If you are still taking the train, that means you don't hate it. Cos if not, shut the hell up."
u stated hate train then walk, if u are taking train means u dun hate it. i'm just trying to enlighten u on the fact that there are people who hate the train but are taking it because they have no choice. to which you said "if you have no choice, then what more do you have to say?" obviously they have nothing to say! u were the one who started saying abt "taking trains = not hating it" wad! -.-
Nothing to say? Looks like they have LOTS to complain. -
Agree. When people have something that doesn't work in their way, they get fed-up and then start pushing all the blame. Yes it's not their fault, but why the frustration?Originally posted by deskoh91:some people might have went to work late and missed something important along the way.
anyway, in such situations, I believe no matter how well the matter was handled, there are still bound to be disappointments and complaints, for it is impossible to satisfy everyone, just like any other plans or initiatives to accomodate a large group of people. so take it easy yeah?
my personal opinion is that SMRT had tried, but they could have done better. there is a chronic lack of information. and 7 hours is way too long for a breakdown that happened even before revenue operations of the day. whats more, it cut right into the morning peak hours.
frequency and planning for the bus-bridging services wasnt good. but, we must remember the trains were meant to travel along busy sectors, and running buses on these roads is bound to face congestion. and with all the people pushing and squeezing, further delays are induced.
Wouldn't it be better if SMRT deployed 0 buses? Then we will see how much the people can complain. They only want things to work in THEIR way.
OT: I think it was because the management did not want the track to be damaged while the maintanence train was being towed to the end of East tracks, so they had to do it slowly. I believe they have already been starting to tow the train since daylight. Which explains why 313/314 was close to the train. -
Originally posted by Oceane:
i tink you never work b4 in service industry one, in service industry, ta pai tekan people at the bottom one. i tink u dunno all along ppl toking that woman and her office mangement only, never read post one.
Yes, I agree. I know SMRT [b]MANAGEMENT did not do a good job (again) this time. But what is frustrating is that people blame it on the drivers.
Boo to Ms Saw.[/b] -
Yeah, later instead of 1 hr lateOriginally posted by Oceane:Agree. When people have something that doesn't work in their way, they get fed-up and then start pushing all the blame. Yes it's not their fault, but why the frustration?
Wouldn't it be better if SMRT deployed 0 buses? Then we will see how much the people can complain. They only want things to work in THEIR way.
OT: I think it was because the management did not want the track to be damaged while the maintanence train was being towed to the end of East tracks, so they had to do it slowly. I believe they have already been starting to tow the train since daylight. Which explains why 313/314 was close to the train.
Ppl end up 3 hrs late for work, in Singapore no one bothers abt the reason, LATE is LATE
When necessity like MRT rosak, ppl will go into flames in such cases. and yet over here you're trying to say ppl complain too much and say might as well go cycle or watever... do you know wat you are trying to mean? you're trying to say that commuters need for public tpt is a 'want' -
Agreed. Schools wont give a damn whether your train got disrupted or what, they mark you as late and you get all the demerit points, detentions ....Originally posted by sbst275:Yeah, later instead of 1 hr late
Ppl end up 3 hrs late for work, in Singapore no one bothers abt the reason, LATE is LATE -
By Azlinda Mohd Said
THE Land Transport Authority (LTA) has fined SMRT nearly $400,000 for causing severe disruption to train services betwen the Tanah Merah and Pasir Ris MRT stations on Jan 21.
Services were interrupted for seven hours and 17 minutes because one portion of a maintenance train hit another parked portion during routine maintenance works.
This happened at 3.10am on the rail section between the Tampines and Simei MRT stations. The incident immobilised one of the locomotives and a rail grinding vehicle, rendering the tracks impassable.
Normal train services resumed at 12.45pm, after the vehicles were removed.
Investigations showed that the incident was the result of SMRT not complying with operating procedures. It had not secured the parked portion of the maintenance train, made up of a locomotive and a wagon, during maintenance works.
The locomotive's parking brake was not applied and no wheel choke was placed to prevent movement along the gradient of the track, leading to the roll-back of the parked maintenance train, which then knocked into the other vehicles.
LTA takes a serious view of such disruptions as they cause inconvenience to not only train commuters but other motorists as well.
In this instance, many commuters were distressed, despite SMRT's efforts in deploying 70 buses to provide bridging services between the affected MRT stations.
That is why LTA has decided to impose a financial penalty of $387,176 on SMRT. SMRT has up to two weeks to show cause why the penalty should not be imposed.
LTA is now working with SMRT to make sure that should disruptions occur in future, commuters are updated frequently on the incident even before they reach the affected MRT stations.
Alternative transport will also be arranged in a timely manner and more effective bus bridging services will be provided during an extended service disruption.
http://www.straitstimes.com/Latest%2BNews/Singapore/STIStory_215308.html -
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manager still got bonus tis year? LOL
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gahmen fine gahment. funds transfer from left pocket to right pocket nia.
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Originally posted by Y_Shun:
manager still got bonus tis year? LOL
Not as 'fat' as last year I think. When someone give u a hard slap on your cheek, u sure go look for the trouble maker. I guess someone's head going to drop soon. -
Channel NewsAsia - Tuesday, March 11
SMRT fined almost S$400,000 for 7—hour train disruption in January
SMRT will be fined almost S$400,000 for the severe disruption to its train services on 21 January.
Land Transport Authority, which imposed the S$387,176 fine, has given SMRT up to two weeks to justify why that the penalty should not be imposed.
The LTA concluded that the 7—hour disruption was due to SMRT’s working party not complying with operating procedures. This was specifically on securing the parked portion of the maintenance train, which comprised a locomotive and a wagon.
According to operating procedures, during maintenance works, the portion comprising a locomotive and a RGV (Rail Grinding Vehicle) will proceed with its works, while the portion of the maintenance train is detached and parked at a distance from the working zone.
However, investigations from LTA and SMRT showed that on 21 January, SMRT did not apply the locomotive’s parking brake. There was also no wheel chock placed to prevent movement along the gradient of the track.
If SMRT had followed operating procedures, a roll—back would have been prevented.
Some 57,000 MRT passengers in the eastern part of Singapore were affected by the disruption, which occurred in the morning.
Train services were disrupted for seven hours and 17 minutes between Tanah Merah and Pasir Ris MRT stations. — CNA/ir
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SMRT's Response to LTA Investigation Outcome On The Train Service Disruption on 21 January 2008
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Originally posted by SBS9889U:
Agreed. Schools wont give a damn whether your train got disrupted or what, they mark you as late and you get all the demerit points, detentions ....
lol...the demerit point system...i agree too...the schools just dun care abt any reason u giv. Traffic jam they dun care. Train disruption they dun care. Bus breakdown they also dun care. why? coz they dun even noe wad's happening outside the school!
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Channel NewsAsia - 53 minutes ago
SMRT appeals to LTA to review S$400,000 penalty
SINGAPORE: SMRT has asked the Land Transport Authority to review the S$400,000 penalty imposed, following a severe disruption to train services on 21 January 2008.
Some 57,000 MRT passengers in the eastern part of Singapore were affected that morning.
Train services between Tanah Merah and Pasir Ris MRT stations were disrupted for seven hours and 17 minutes.
SMRT is requesting the review under the Licence and Operating Agreement.
It said there is a provision for LTA to moderate the penalty amount by considering mitigating actions which SMRT had put in place.
In a letter, SMRT said it had provided free shuttle bus services to help affected commuters.
SMRT also mobilised more than 300 staff for on—site recovery, crowd management, dissemination of information and preparation for resumption of service.
The LTA concluded that the incident was the result of SMRT not complying with operating procedures.
It had not secured the parked portion of the maintenance train, made up of a locomotive and a wagon, during maintenance works. — CNA/vm
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SMRT requests LTA review penalty imposed for the train service disruption on 21 January 2008
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Originally posted by QX179R:
Channel NewsAsia - 53 minutes ago
SMRT appeals to LTA to review S$400,000 penalty
SINGAPORE: SMRT has asked the Land Transport Authority to review the S$400,000 penalty imposed, following a severe disruption to train services on 21 January 2008.
Some 57,000 MRT passengers in the eastern part of Singapore were affected that morning.
Train services between Tanah Merah and Pasir Ris MRT stations were disrupted for seven hours and 17 minutes.
SMRT is requesting the review under the Licence and Operating Agreement.
It said there is a provision for LTA to moderate the penalty amount by considering mitigating actions which SMRT had put in place.
In a letter, SMRT said it had provided free shuttle bus services to help affected commuters.
SMRT also mobilised more than 300 staff for on—site recovery, crowd management, dissemination of information and preparation for resumption of service.
The LTA concluded that the incident was the result of SMRT not complying with operating procedures.
It had not secured the parked portion of the maintenance train, made up of a locomotive and a wagon, during maintenance works. — CNA/vm
They provide shuttle buses but how many? I think it was 30 rite? Even they need to deploy SBS Transit Buses to help out. -
LTA Turns Down SMRT’S Request For Reduction In Penalty Amount For Disruption To Train Services On 21 Jan 2008
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SMRT notes LTA's decision on the train service disruption on 21 January 2008