About 60 commuters were locked out of Bugis MRT station this morning, even after the first train arrived at the station.GG.
The main gates to the underground station were still locked when 52-year-old hawker George Lim arrived at about 5.45 am this morning. The first train arrived at around 6am, and by then, a crowd of about 60 had gathered and were knocking on the doors, hoping to alert the station staff.
Said George: "We could see that the staff were in the station control, but he wasn't moving and we initially thought that he had fainted."
But they soon realised that he had been sleeping, when passengers from the first train managed to wake him up from his slumber.
According to George, this is not the first time that it's happened. He said: "I think it's happened about five times already," said George, who takes the first train almost everyday.
"People on their way to work might be delayed, especially workers taking the MRT to transfer to Jurong Island," he added.
STOMP contacted SMRT for comment, and this is their response:
"We regret the inconvenience caused to passengers due to the delay in the opening of Bugis Station this morning.
Following the incident, we conducted investigations immediately. The station was scheduled for opening at 5.40am, 10 minutes before the arrival of the first westbound train at 5.52am. Our Station Manager on duty had followed the necessary procedures to prepare for the opening of the station in the morning. After preparations were made, he took a short rest at the Passenger Service Centre as he was not feeling well. Unfortunately, he missed the time to open the station. The station was subsequently opened at about 5.55am.
We will counsel the staff concerned to prevent a similar occurrence.
Once again, we apologise for the delay and the inconvenience caused."
Very lame excuse by SMRT. Aren't they gonna give any freebies to compensate for it? Maybe some unwanted but new SMRT t-shirts? or keychains whatever to demonstrate a sincere apology.Originally posted by CoolMyth:GG.
Source: HWZ.
What happened? no ppl boarding but there's ppl alighting?Originally posted by sinicker:hey i was in that first westbound train yday morning frm tampines!
i didnt think much abt it leh. i was awake for the entire time but didnt think of anything when passing bugis.Originally posted by sinicker:hey i was in that first westbound train yday morning frm tampines!
My question:Why was there just one staff on morning shift duty?Originally posted by sbst275:Cos 1 SMRT staff overslept
save cost?Originally posted by Frogleg888:My question:Why was there just one staff on morning shift duty?
Wee hours of the morning there is only 1 SMRT staff per station as not many people take the early early morning trains. More staff will arrive when peak hour starts.Originally posted by Frogleg888:My question:Why was there just one staff on morning shift duty?