Pax complain very easy one,just one phone call only, u can go drink coffee with them
Originally posted by luckycabby:Are you sure she so free to complain? Bluff you one lah. I also kena some places can't find. In the end, ask pax cancel. No complains so far.
If you take uber calls, even worse, no building name, just address. Got one, 1 Bayfront Ave, just that. Want to call pax, but foreign number so how to call? Don't know casino, convention, hotel T1, 2,3? So just cancel.
But CDG, cannot cancel. So maybe 3rd party apps better lah.
Bro there's always a way to make "a call" disappear fm the mdt
Just need to think out of the box abit haha
Dear cdg Cabbies
We are upgrading the MDT software to have Unlimited STC and AUTO BUSY feature from Aug 2015. The software upgrade for the entire fleet is targeted to complete by early Oct 2015.
What is Unlimited STC?
STC (Soon-to-clear) function in the MDT allows cabby to receive current job (CJ) offers even with Passenger on Board (POB).
Presently, our system offers only 1 CJ when STC is activated. However, with this enhancement, CJ offers will keep coming into the MDT after the STC is activated.
You are encouraged to use the new STC feature to get your next booking job and improve your income.
Do note that when STC is activated, if a cabby does not respond to any of the 10 consecutive CJ offers, the MDT status will automatically change back to HIRED. Simply press STC button again to continue to receive more CJ offers.
What is AUTO BUSY and how it works?
We notice that many of our cabbies leave their MDT in mode when they leave their taxi for breaks, i.e. meal or toilet break. However, unknown to our system, it will continue to assign jobs to these empty taxis. This leads to a loss of opportunity for other cabbies who are ready to get jobs and a longer time to confirm a taxi for customers.
With the new AUTO BUSY feature, when a cabby time-out or did not respond to any of the 7 consecutive CJ offers, the MDT will prompt the first alert message:
When the counter reaches 10 counts, the system will assume that the cabby is not in the taxi and will change the MDT status to BUSY. The MDT will display:
How to avoid AUTO BUSY?
(1) Simply BidReject the CJ offers 1 in 10 times to avoid AUTO BUSY!
(2) The counter will be reset if you turn on the taximeter, put MDT on BREAK / BUSY or log-off after your shift.
Benefit of AUTO BUSY
The benefits of AUTO-BUSY are as follows:
- Assign job faster and efficiently
- Cabbies who can accept booking jobs will have more jobs
- Faster confirmation time for customers
We are constantly looking into ways to improve our service level to both our customers and cabbies. Through this, we hope to also help cabbies to earn more.
Only gd thing in the new version is the STC
Once press calls come in non stop
Last time only once knn.....