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Train services disrupted across North-South and East-West lines, LTA to investigate
Train services across the entire North-South and East-West lines were disrupted by a power fault during the Tuesday evening peak hour, just days after a track fault disrupted service on the North-South MRT line that affected thousands during the morning rush.
Operator SMRT Corp, which first tweeted about the disruption at about 7.15pm, said the latest disruption was due to a power track fault. Free bus services were made available at all stations on both lines, to serve the thousands of commuters caught in the massive disruption.
SMRT, in an update on its Facebook page, said train services on the East-West line from Pasir Ris to Joo Koon MRT stations resumed at 9.20pm. "We are proceeding with caution and trains are moving at a slower speed," it said, adding: "We are still investigating the cause of the power fault and are doing our best to restore service on the North-South and East-West lines."
He ! He ! He ! This round our RADM Lui sure become Pao Tao Lui Liao !!!
Rot lah. MRT breakdown then come take taxi. Bo eng lah.
Ya lah MRT breakdown we also one meter. How many can we zai...Lol
Knn still got ppl cancel call leh lol
Desmond kuek should dispatch 5 tonners from their mt lines, as a test of our war readiness. From what i see, if our enemy bombs our mrt lines, our trains, buses and military vehicles will be stucked. Desmond as a army general cannot even solve this logistics issue during peacetime, how to organise during a war? His heart is not even in his job as smrt chief.
Originally posted by f1taxidriver:Desmond kuek should dispatch 5 tonners from their mt lines, as a test of our war readiness. From what i see, if our enemy bombs our mrt lines, our trains, buses and military vehicles will be stucked. Desmond as a army general cannot even solve this logistics issue during peacetime, how to organise during a war? His heart is not even in his job as smrt chief.
bro, can u name 1 whose heart is in the job..
dun quote lhl hor, who hell bent on fixing..
SINGAPORE - Train service resumed at 5.30am on Wednesday (June 8) morning on the North-South and East-West lines but service on the North-South line will be suspended from 11am, said operator SMRT in its latest update on Facebook at 5.19am.
Trains are also operating at reduced speed this morning and commuters were told to expect an average wait time of between five and seven minutes on both lines, while they were also warned to expect intermittent short delays throughout the day.
SMRT said that travel is free for all who are using both lines on Wednesday, until normal service resumes.
Service on the North-South line, however, will be halted from 11am to 4pm for engineers from the Land Transport Authority (LTA) and SMRT to conduct further investigations and determine the cause of the power trip.
A faulty train could have triggered a power surge which led to a shut down of power across the entire North-South East-West Line MRT network during the evening rush hour on Tuesday.
The disruption, which occurred after 7pm on Tuesday evening, had caused an unprecedented delay on the two lines.
It is the first time that services on both the North-South and East-West Lines were affected at the same time, in what is possibly the worst MRT breakdown Singapore has experienced. Going by the scale of the breakdown and the time it occured, it is estimated that more than 250,000 commuters may have been affected.
Service on the two crowded lines was disrupted for more than two hours, affecting thousands of commuters heading home. Many had difficulty finding alternative transport as the crowd swelled, even though free bus services were activated at the affected stations.
Service on the North-South line resumed at 10.35pm, more than three hours after the disruption which occurred after 7pm. Service on East-West line resumed at slower speed after 9.30pm.
The disruption came just days after a track fault disrupted service on the North-South MRT line that affected thousands during the morning rush.
"A faulty train could have caused the power to trip; arcing was observed on the underside of this train. The power surge caused the protective relays across the entire North South East West Lines network to be activated, leading to a shut-down of power across the two lines," the Land Transport Authority (LTA) said in a statement at 11.08pm.
"We will continue to comb through the system through the night to see if there could be other faulty trains or other causes," it said, adding that LTA engineers will be working through the night with operator SMRT to recover train services and ensure that services run properly on Wednesday.
All passengers who were on board trains during the disruption were safely detrained at station platforms. "All available bus assets were activated across the whole island to provide free bus service for affected commuters, with the police helping with crowd control," said LTA.
LTA’s crisis management team, led by chief executive Chew Men Leong, was at the Land Transport Operations Centre to lead the recovery efforts, it said, adding that LTA engineers were also at the incident site to assist SMRT’s recovery efforts.
LTA said it will launch a full investigation into the cause of the incident. "We apologise for the inconvenience caused to commuters."
SMRT, in a statement issued past midnight, said power trips along the two MRT lines were detected from 6pm.
"These power trips were linked to the voltage protection circuit of traction power, which is designed to safeguard the safety of commuters at station platforms. Our engineers initially managed to reset these power trips.” said Mr Lee Ling Wee, managing director, SMRT Trains.
“But as we tried to identify the cause of the power fault, the frequency and impact of power trips intensified. At 1915 hours, we decided to detrain all passengers and suspend NSEWL train services for safety reasons in order to isolate the cause of the network-wide power trips," he added.
"Our preliminary assessment points to a possible power-related equipment failure at substations or along the track, or the undercarriage of a potential defective train which we are investigating tonight. But we are not ruling out other possibilities."
SMRT President and CEO Desmond Kuek said: "SMRT has mobilised all engineering and technical staff to comprehensively check the entire network and train fleet. SMRT and LTA engineers are working round the clock to conduct tests, and sections of the network are being isolated to pin point the fault.
"While it is still early to conclude the cause of the fault, we are doing our utmost to recover the system with the view to resume full train services as soon as possible. We deeply apologise for the inconvenience caused to all our commuters.”
Transport Minister Lui Tuck Yew said in a Facebook post: "I am extremely concerned with today’s incident. This is the first time that services on both the North-South and East-West Lines were affected at the same time. I am sorry that so many commuters experienced massive disruptions to their journeys during the evening peak hours."
In an earlier update, SMRT said it was running tests on the North-South line to systematically isolate the source of the power fault. On the East-West line, SMRT engineers were "conducting tests involving 10 trains at a time to check the entire line" after all affected trains have reached the nearest MRT station and passengers have been safely transferred to the platforms.
SMRT first tweeted about the disruption at about 7.15pm. Free bus services were made available at all stations on both lines to serve the thousands of commuters caught in the massive disruption.
But some commuters were still trying to find alternative transport to get them home two hours after the service disruption, with some bus stops and taxi stands packed with the waiting crowd.
Banker Jon Yeo, 46, was on an East-West train headed west from Tanjong Pagar when it ground to a halt at around 7.10pm. It was stuck for close to 15 minutes with partial cabin lights and air-conditioning. The lights and aircon came fully back after that, but the train was still stationary.
"It moved for a bit, and then stopped again. "They finally gave up and got us off at Redhill," he said. "All stations are affected. They actually pulled the shutters down," an agitated Mr Yeo added. Asked if he was going to wait for the free bus services, he said: "No way, I'm not going to wait anymore."
Another banker, Prashanth Shankar 32, said he was at City Hall station when the incident unfolded. "The announcement came only after 15 minutes. A long line built up for the fare refund."
Seeing the chaos and sudden crowd build-up, Mr Shankar called for his uncle to pick him up in his car. "The taxi lines were very long too," he added. "There're a lot of frustrated people."
Stockbroker B C Cheong, 48, boarded the train at Outram, but it started to act up soon. "The train blacked out, and stalled," he said. "We got off at Buona Vista, then we waited for more than half hour for the free bus but still no bus." He said: "So I got on to a normal plying bus to Clementi and I am still waiting for a bus to go back to Boon Lay." Mr Cheong added that SMRT's recovery process was "poor" .
Communications personnal Eugene Mok, 30, took the North-East line to Outram. When he got off, he walked right into the mayhem. "There was no staff at Outram," he said. "We (commuters) were like lost sheep."
He made his way to the nearest bus stop near Singapore General Hospital, and found the bus and taxi lines were "so long". "So I decided to walk to Bukit Merah side of SGH about 1.5km away to try and get a bus. I'm still waiting at 8.30pm."
SMRT first tweeted about a traction power fault at about 7.15pm, telling commuters to expect an additional 20 minutes of travelling time between Clementi and Joo Koon stations, as well as between Marina Bay and Yishun. But the fault later extended to all stations along both lines.
Large crowds formed at bus stops outside the affected stations, as commuters spilled out to find another way home.
Marketing communications manager Philip Pang, 43, waited for about an hour outside Novena MRT for a taxi. At close to 10pm, he was still waiting.
Ms Eunice Chiong, 22, said she was switching from the Circle Line to North-South Line at the Bishan MRT station. A train stopped at the Bishan MRT platform with its doors open from around 7pm to 7.20pm while commuters waited, the digital marketing executive said. Then the lights in the train went dark just as they heard an announcement that the MRT Line was down, and commuters should take other transport.
The train passengers streamed out of the train onto the platform. There was also an announcement that there will be free shuttle buses, but no directions as to where they were.
At the bus stop near Bishan MRT, a woman told her that all bus services were free, but she could not get on the buses as they were too crowded. "The buses could not even close their doors as there were too many people," Ms Chiong said.
Four buses came and went before she decided to walk to a friend's house in Ang Mo Kio where she is waiting to get a lift home to Woodlands.
Another commuter, who wants to be known only as Michelle, reached Raffles Place MRT station at about 7.15pm.
She noticed that the queue for the train on the East-West platform was "very very long". After a while, there was an announcement that there was a power fault, and commuters were requested to leave the station.
"People kept entering the station, because there was no one managing the situation on the ground," said Michelle, 28, who is in the banking industry. She estimated that there were about 300 people who were looking for alternative transport.
Originally posted by Tcsaaa:bro, can u name 1 whose heart is in the job..
dun quote lhl hor, who hell bent on fixing..
Thats the problem, I cannot even think of one person in pap whose heart is for the people. Those who got the heart, long long time ago already got removed by LKY.
In terms of indigenous talent and technology, we will always be a few steps behind Japan, Taiwan and China. I suspect this is what pap wants. Their game is to ensure continual flow of FT into singapore to displace locals who will vote against them.
Why you so like that? Have lah.... I like Lily Neo, Seah Kian Peng and Denis Phua. Not sure about the rest but definitely they are some who are sincere and have a heart too.
Ministers no comments. Maybe Tharman is an exception to the rest. I like his sincerity and humility.
Originally posted by hammerhammer8888:Ya lah MRT breakdown we also one meter. How many can we zai...Lol
our meter don't have surge pricing leh, knn
Ya lah knnbccb
NSEW line is completed in the hand of our 2 ex ministers, to put all the blame on current one like too extreme liao.....
Knn, which countries eh MRT is bullet proof one? won't breakdown eh? Go try London eh tube, you will vomit blood.....
But life still go on for the people there, the most rent a bicycle and ride to work nia mah.....
LS la, Sinkies too pamper liao.....
KTC u dont talk until so tua kang hor. Those who take mrt to work cannot afford taxis and bmw. After working long hours and kenna stuck in a stupid train breakdown, worrying about children's dinner, homework, clothes and getting rested for next day work is no joke one. It can make people go from angry to crazy. Your life is too good liao. U can feel their pain or not? Dun use other countries example and ask ppl here shut up. PAP and LHL is fail big time.
I not being tua kang, being rational.....
The whole social media is swarm by si kina giving stupid comments, mostly age below 25 type, what hardship you talking about.....
This is what our next generation of people going to be.....
You think my family members nobody stuck in this breakdown?......but our generation people look at things in all way, not just kpkb on what our ministers are doing, Nabey is as good as kpkb on the whole SMRT company.....
You know how many people working in SMRT? Someone might be someone father or son or daughter or niece or blar blar blar......
You mean all this people also incompetent?.....
If our MRT was owned and run by opposition party. Can u imagine what PAP will say? So it is not we are spoilt. Like bowah said, PAP want high salary and high standards, they must also show us the goods, otherwise expect to get panda eye and bloody nose.