[Today] More commuters satisfied with ease of taxi booking
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[Todays] More commuters satisfied with ease of taxi booking
The benefits brought about by the proliferation of third-party taxi booking apps have become clearer, as the ease of taxi booking saw the biggest improvement in commuter satisfaction across eight service areas.
Results from last year’s taxi customer satisfaction survey commissioned by the Land Transport Authority (LTA) showed that 88.6 per cent of 1,200 respondents were satisfied with the ease of taxi booking. In contrast, only 66.3 per cent were happy with this in 2013.
In a press release yesterday, the LTA said the growing popularity of third-party taxi booking apps “has provided an additional avenue to better match commuter demand and taxi supply”.
Touching on the survey results during the Transport Ministry’s Committee of Supply debate yesterday, Mrs Josephine Teo, Senior Minister of State (Transport), said more commuters were satisfied with taxi services last year (96.2 per cent) than in 2013 (95.6 per cent). All eight service areas, such as drivers’ knowledge of routes, safety and information on taxi services, saw improved satisfaction levels.
Apart from the widespread use of third-party taxi booking apps, the implementation of taxi availability standards could be another factor accounting for the higher overall satisfaction levels, said the LTA.
The percentage of taxis plying the roads during peak hours had increased, from about 82.4 per cent in 2012 to 86.9 per cent last year. This translates to more than 1,500 more taxis free for hire.
There was also less empty cruising, which resulted in cabbies’ average incomes rising by about 6 per cent from a year ago. Of the total taxi mileage clocked last year, 68.2 per cent was with passengers on board, versus 64.9 per cent in 2013.
Asked if the various improvements had come at the expense of drivers’ health, Mrs Teo said the increase in two-shift operations was the reason that the various service areas were now better, adding that there was scope to improve this area further.
The Government is also working closely with the National Taxi Association (NTA) and taxi companies to enhance the welfare of taxi drivers, Mrs Teo said.
During the debate, Mr Ang Hin Kee, Member of Parliament for Ang Mo Kio GRC and NTA executive adviser, asked if the Government was monitoring bus, train and taxi drivers’ fatigue levels, as their well-being would affect commuter safety.
In response, Transport Minister Lui Tuck Yew said that apart from looking at fatigue levels, the Government was also looking at the maintenance team to ensure that there is enough manpower for three shifts.
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Straits Times smartphone Taxi Booking Apps online poll (600 responses) Published on Dec 17, 2014 9:40 PM 1) GrabTaxi - 45% 2) ComfortDelgro's - 21% 3) Uber Taxi - 14% 4) Hailo Taxi - 7% 5) Taxi-Taxi@SG (LTA) - 6.5% 6) Easy Taxi - 4% 7) SMRT Taxi Apps - 1.5% 8) Transcab Taxi Apps - 0.67%
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Knn. of cos satisfy lah, can play around with TDs mah. Why nowadays govt keep harping on taxi drivers?? said to help, to give and to support smlj taxi drivers health and well being..I dun talk you all should know lah, this happen 4 years once.. Last 1 to 2 years ago, we face a high oil price, high rental price, govt never even lend a helping hands, many drives into hospital, some into mandai or kong meng shan or lim chu kang muslim cemetry, yet govt also bo yew lan our suffering. Now come and sayang sayang TDs, and all is sweet talking only, because this year is SG50 cum E
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"In response, Transport Minister Lui Tuck Yew said that apart from looking at fatigue levels, the Government was also looking at the maintenance team to ensure that there is enough manpower for three shifts."
What the Tuck response is this? Ppl talking about looking at fatigue levels of taxi drivers, he is talking about enough maintenance manpower for 3 shifts? Is he encouraging taxi drivers to work 24 hrs?
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Maintenance is my suggestion to them, and it imply the servicing of Taxis, meaning, at nite on weekdays, when you hv less pax period, you can also go for maintenance
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Originally posted by bowah:
Maintenance is my suggestion to them, and it imply the servicing of Taxis, meaning, at nite on weekdays, when you hv less pax period, you can also go for maintenance
That is separate. Don't lump it together with taxi drivers fatigue issues in one sentence.
24hrs maintenance means more costs, higher rental and therefore taxi drivers drive longer hours to cover rental?
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F1? the minister himself should try out driving taxi for one year then he will know what happen instead of just listen to one side. maybe he want more taxi to be burn on the road.
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Originally posted by Taxilim88:
That is separate. Don't lump it together with taxi drivers fatigue issues in one sentence.
24hrs maintenance means more costs, higher rental and therefore taxi drivers drive longer hours to cover rental?
24hrs will not imply more cost or higher rental. -
Taxis companies dun profit much from high rental, as said, high rental is peg to high COE, but funny how, today with COE down, still TD are paying high rental for a new cab. So in another word...tio cheated again. Taxi companies and govt earn profit most from rental of more taxis. The more, the merrier, with a 24 hrs servicing, they will put up more taxis on the road to recover their cost, not higher your rental, that is not enough. And how the taxi driver is going to cut lane and chute for pax themselves, is not their problem, because at the end of the day, more taxi rent out = more profit, more COE for govt to collect and more tax and fuel surcharges to collect
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1) GrabTaxi - 45% 2) ComfortDelgro's - 21% 3)
Wahahaha
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Grab taxi has become no.1 booking apps. No wonder I always lose bidding for their jobs
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My taxi kaki most got grab taxi n easy taxi . But friends I knew told me they always use grab taxi once comfort line put on wait. none of my friends use easy taxi. Hmm... maybe I should join grab taxi too :p
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Originally posted by bowah:
24hrs will not imply more cost or higher rental.Why not? 24 hrs or 3 shifts of 8 hrs each. You need 4 teams as they are on rotating shift. Midnight shift work one day, rest two days. More manpower needed. Shift allowances need to be paid. If off shift and need to come back to work, need to pay OT. If off shift come back on Sun/PH, need to pay double. Need electricity 24 hrs a day, 365 days a year.
If all these do not increase costs, then what does? Who pays for maintenance? Taxi Companies. How to cover additional costs incurred? Increase rental loh...
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just join the largest taxi apps after all no need to pay rental.then hide under coconut tree to choose best destination!
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am i the only one whose only choice is the fark up mdt?
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Toking abt mdt knn dunno wen they will replace the recon ones
Can afford to replace brand new cab but give recon old model mdt
always hang n no signal for no reasons
wen repair 3 times still same prob reset till give up
go repair must wait for bloody long hrs n no down time
technicians yaya papaya like I owe them $$$ attitude
today itself hang n reset 4 times liao!!!
Dunno I suay or wat
Anyway gd reason for me to use 3rd party apps
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Originally posted by foolsh_2000:
just join the largest taxi apps after all no need to pay rental.then hide under coconut tree to choose best destination!
Wo Bro !
You had missed the most LucKu time.
$5 （Call Charge） and $188 Incentive for 10 calls / Week.
Every week just need to Bio 10 Call, additional $238 MaSo pocket.
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My 阿锤大师兄，Every Week oso laughing to Banks.
Every month charging new Hand Phone.
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Originally posted by Ct2220:
[Straits Times smartphone Taxi Booking Apps online poll (600 responses) Published on Dec 17, 2014 9:40 PM 1) GrabTaxi - 45% 2) ComfortDelgro's - 21% 3) Uber Taxi - 14% 4) Hailo Taxi - 7% 5) Taxi-Taxi@SG (LTA) - 6.5% 6) Easy Taxi - 4% 7) SMRT Taxi Apps - 1.5% 8) Transcab Taxi Apps - 0.67%
So Uber X is taking more than 15% of the taxi market share.
A foreign company without investment in taxi industry has taken more than 15% of market share. What a joke?
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Originally posted by peterpan212:
So Uber X is taking more than 15% of the taxi market share.
A foreign company without investment in taxi industry has taken more than 15% of market share. What a joke?
。。。。。。。。。。。。。US-based Uber (14 per cent) and London-based Hailo (7 per cent) came in third and fourth respectively.。。。。。。。。。。。。。
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Originally posted by Taxilim88:
Why not? 24 hrs or 3 shifts of 8 hrs each. You need 4 teams as they are on rotating shift. Midnight shift work one day, rest two days. More manpower needed. Shift allowances need to be paid. If off shift and need to come back to work, need to pay OT. If off shift come back on Sun/PH, need to pay double. Need electricity 24 hrs a day, 365 days a year.
If all these do not increase costs, then what does? Who pays for maintenance? Taxi Companies. How to cover additional costs incurred? Increase rental loh...
Right, so, inorder to recover the cost, they will put more cabs on the road..tio bo? because now got more maintenenace readyness, so can order more cabs and service more cabs. More cabs on the road translate to more profit for them, tio bo? More profit to them, they then can expand into 24 hrs services What happen will be TD suffering again, more cabs on the road, more challenging, more cut lanes, more stress and more longer hour driving to cover and make profit leading to more fatigue and health issues -
Originally posted by foolsh_2000:
just join the largest taxi apps after all no need to pay rental.then hide under coconut tree to choose best destination!
Your meter still can press pte ah?
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Cannot press pte anymore. Sometimes gotta press so many things.pax also tulan.ask me to drv first and press later . later one hand on steering one hand pressing mdt and meter. Damn stress
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Originally posted by bowah:
Right, so, inorder to recover the cost, they will put more cabs on the road..tio bo? because now got more maintenenace readyness, so can order more cabs and service more cabs. More cabs on the road translate to more profit for them, tio bo? More profit to them, they then can expand into 24 hrs services What happen will be TD suffering again, more cabs on the road, more challenging, more cut lanes, more stress and more longer hour driving to cover and make profit leading to more fatigue and health issuesAlamak Unker...Taxi companies dun recover costs by putting more cabs on the road. They just increase rental. If they can increase cabs and keep costs as low as possible (i.e. no 24 hrs service), they will do it.
More cabs on the road is to make more profits, not to recover costs understand!
btw, cannot suka suka increase cabs one hor...depend on smlj TA standards one hor.
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Alamak Yandao Lim, let take it from a business sense, do you prefer to make profit or recover cost? Recovery cost is only a breakeven, indirectly speaking, working or busy for nothing. Making profit is recovering of cost + churning Profit. Take your pick.
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Originally posted by bowah:
Alamak Yandao Lim, let take it from a business sense, do you prefer to make profit or recover cost?
Recovery cost is only a breakeven, indirectly speaking, working or busy for nothing.
Making profit is recovering of cost + churning Profit.
Take your pick.
