Improve bus reliability through quality incentive?
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Land Transport Authority of Singapore. (2014). All 550 BSEP Buses to be Rolled Out by End 2014. Two-Year Trial to Get Buses to Arrive at Bus Stops at More Regular Intervals. [News Releases]. Retrieved from http://app.lta.gov.sg/
Bus Service Reliability Framework
- To improve en-route bus reliability, LTA will conduct a two-year trial of the Bus Service Reliability Framework (BSRF) (previously known as the Quality Incentive Framework) for 22 bus services. The 22 bus services will be progressively brought onto the BSRF in the first half of the year, with the first batch of 15 services starting in February and March.
- Under the BSRF, the regularity of bus arrival intervals at bus stops is measured by an indicator known as Excess Wait Time (EWT). The lower the EWT score, the better the bus service reliability. Bus operators are rewarded or penalised based on whether their EWT score for a service is above or below the EWT baseline. Similar incentive-penalty schemes have been practised in some other cities, including London.
- To earn rewards or avoid penalties, operators need to enhance their en-route management of bus operations. This means making appropriate interventions and giving guidance to the bus drivers even as the buses are running on the roads, in order to regulate bus travelling speed and to reduce long gaps between consecutive buses. On occasion, buses may be required to wait for up to a minute or two at bus stops as long as they are not causing obstructions in order to regulate intervals. This will help to address pertinent concerns by commuters over the timeliness of bus arrivals. (More information on how BSRF works is available in Annex A.)
Is 6 seconds a bit too strict for operators to even bother to follow, since it may be a sure-lose framework?
Alternatively, what are other measures (eg. done by other countries, etc.) that can be taken to improve service reliability?
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Originally posted by Pervertedboy:
Land Transport Authority of Singapore. (2014). All 550 BSEP Buses to be Rolled Out by End 2014. Two-Year Trial to Get Buses to Arrive at Bus Stops at More Regular Intervals. [News Releases]. Retrieved from http://app.lta.gov.sg/
Is 6 seconds a bit too strict for operators to even bother to follow, since it may be a sure-lose framework?
Alternatively, what are other measures (eg. done by other countries, etc.) that can be taken to improve service reliability?
Not necessary. There are incentives for exceeding the target. If I read the article correctly, 6 seconds = 1 EWT unit for the purpose of calculating penalties or incentives. The target EWT could be 2 minutes (more or less depending on route), as what is stated in the example given by LTA as a satisfactory standard.
SBS Transit need not worry. They are already well prepared for this.
But I worry for SMRT Buses. EWT is designed to alter behaviour through goal-setting. The BCs, given what they are currently doing, are going to have a difficult time adjusting to the new EWT scheme.
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The two-year BSRF trial will involve 22 bus services, which will be progressively brought onto the BSRF in the first half of the year. The first batch of 15 services are Bus Services 3, 17, 39, 52, 176, 184, 188, 228, 241, 242, 302, 325, 858, 901 and 911. Details of the rest of the services will be provided closer to implementation date.
no 179 & 190?
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Ultimate wayang here. All the bus routes selected are smooth traffic flowing. feeder route somemore. kNN this LTA is using backside to think. Cannot convince ppl, confuse.
i think they should try it on route 190 or 960. everymonth sure SMRT penalised $4000.
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Originally posted by phillipC:
Ultimate wayang here. All the bus routes selected are smooth traffic flowing. feeder route somemore. kNN this LTA is using backside to think. Cannot convince ppl, confuse.
i think they should try it on route 190 or 960. everymonth sure SMRT penalised $4000.
I dont think 52 route is easy to manage. Half of the time, the buses were delayed..
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implement on 113. Almost every Sv 113 bus has the green led light or the red led light on the ddu. (LATE / EARLY) cfm kena fine few k. Svc 62 likewise. I saw 5 empty DDs on Sv 62 returning from tai seng in 1-2min intervals
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in my opinion, i think LTA has generally made good choices of the bus services, in particular 39, 52, 176, 184, 188, 302 and 858. Just hope that 99, 172, 190, 307, 960 can be included also...
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Originally posted by chickenlittle2:
The two-year BSRF trial will involve 22 bus services, which will be progressively brought onto the BSRF in the first half of the year. The first batch of 15 services are Bus Services 3, 17, 39, 52, 176, 184, 188, 228, 241, 242, 302, 325, 858, 901 and 911. Details of the rest of the services will be provided closer to implementation date.
no 179 & 190?
52 and 241 i agree. 241 jialat is pioneer that part. Other svcs hardly jam la. Especially 325?
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I see many services included do not even have BSEP buses. Still part of this? Choice of services unclear. Mostly short distance routes than long distance.
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Originally posted by SBS5010P:
implement on 113. Almost every Sv 113 bus has the green led light or the red led light on the ddu. (LATE / EARLY) cfm kena fine few k. Svc 62 likewise. I saw 5 empty DDs on Sv 62 returning from tai seng in 1-2min intervals
LTA/SBST want people to use Sv 53 instead of 113. Hence, fleet of 53 increased from 20 buses to 25 within the last 1.5 year with 3 BSEP add and 2 from SBST side. 53A/53B frequency also improved. DD given to 45A but nothing has been done for 113. 113 is clearly a loss making route because of its Kovan- Hougang route, where bus almost always goes empty with just 15-20 pax on board. Hence, no improvement to 113 yet despite so many efforts of people here complaining to both SBST and LTA.
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Haha LTA really ah.
Thinking small scale improvement = whole SG happy
You try EWT on 27 lah... Or 969...
But in defence, 901 and 911 do deserve this...
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While I agree that LTA can be quite slow in tweaking the transport system, I challenge anyone who keeps talking about "wayang" etc to try being the poor fellow working his ass off for you at the policy and public transport divisions within LTA.
There are many who always say govt job = cushy and slack.
I dont see that being the case for these poor folks who not only have to entertain various ideas from their bosses, and also entertain various members of public including many here, who seem to treat them as trash.
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Originally posted by SBS2601D:
While I agree that LTA can be quite slow in tweaking the transport system, I challenge anyone who keeps talking about "wayang" etc to try being the poor fellow working his ass off for you at the policy and public transport divisions within LTA.
There are many who always say govt job = cushy and slack.
I dont see that being the case for these poor folks who not only have to entertain various ideas from their bosses, and also entertain various members of public including many here, who seem to treat them as trash.
and if those poor folks working in LTA have friends here, they still have to supply INSIDE information to their friends, so that their friends can create a thread to post inside information...
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Joke. Channel 8 news went to the stop at seletar camp to observe 858 and 858 bunch (one MAN and TIB545C).
Pax complained about 168 and 103.
then for bukit panjang, 176 bunch also (1 MAN and TIB1235R). Pax complain about 972.