QoS for Jun - Nov 09: "Bus services improving", says PTC
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He trying to say he dua pai lah. A little feedback from him means the management will act on it immediately... hahaha
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Originally posted by ^tamago^:
if they're willing to adjust timing just because you fed some timings without justification, then it sounds very fishy. if no complaints, just by your voice, need to do site checks?
if everyone wants more buses at whatever timings they want and feed them to you, i think our poor traffic inspectors must be very busy meeting the wants of everybody.
i simply don't understand the need not to acknowledge that there were complaints (as you said you have received). at least SLBP is doing something right? aren't you proud of it? or do you seek to hide the fact that there are complaints against SLBP services, when every depot has its fair share to deal with?
Eh, I think I didn't explain myself clearly. I heard that there was complain for this service and I had also seen the bus inspector running checks at the bus stop. Me myself had also got some feedback from my friends staying around this area.Of course SLBP is doing something right. They should be rewarded for doing this fast. :)
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Ever changing stories.... but say SLBP good only so happy. never see him so happy over other depots.
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Originally posted by ^tamago^:
Ever changing stories.... but say SLBP good only so happy. never see him so happy over other depots.
come on, i am not changing stories lor. I also dunno why u want to insist that it is me of complaining to them.. I also dun need to do that :) Happy la, they did the right thing. -
Originally posted by chickenlittle2:
come on, i am not changing stories lor. I also dunno why u want to insist that it is me of complaining to them.. I also dun need to do that :) Happy la, they did the right thing.
even if you didn't complain, but you kept wanting to hide away from the fact that there were complaints. ain't you forwarding the complaints?
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Originally posted by ^tamago^:
even if you didn't complain, but you kept wanting to hide away from the fact that there were complaints. ain't you forwarding the complaints?
Seriously, in any part of my reply I had nv mentioned that there are no complain. -
Eh according to the topic...
its a one sided report[as usual]
Try boarding sv147 between 1815hrs - 1853hrs
sv147 frequency is 7-15mins...
pple standing on upper deck of sv147[even though its a few stops]
interview passengers taking sv10,14,16,70,196 evening peak at Suntec City bus stop[twds bedok direction] and it will be a different story... -
Originally posted by chickenlittle2:
Seriously, in any part of my reply I had nv mentioned that there are no complain.
i have already said, with your common agenda of improving trips during the said period in mind, you can forward the complaints you have received to your "SLBP" friends. then, why keep your distance from the people who are complaining by insisting that you're only providing feedbacks, only to acknowledge that there were complaints when I glorify SLBP by acknowledging that they're doing something? your agenda is clear.
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Originally posted by Acx1688:
Eh according to the topic...
its a one sided report[as usual]
Try boarding sv147 between 1815hrs - 1853hrs
sv147 frequency is 7-15mins...
pple standing on upper deck of sv147[even though its a few stops]
interview passengers taking sv10,14,16,70,196 evening peak at Suntec City bus stop[twds bedok direction] and it will be a different story...
this issue of people standing on upper deck of sv147 buses has been happening on and off it seems....
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Originally posted by ^tamago^:
i have already said, with your common agenda of improving trips during the said period in mind, you can forward the complaints you have received to your "SLBP" friends. then, why keep your distance from the people who are complaining by insisting that you're only providing feedbacks, only to acknowledge that there were complaints when I glorify SLBP by acknowledging that they're doing something? your agenda is clear.
I had provided the timings that they should look into. With their records in hand, they should be able to make necessary adjustment to it. It is not my job to acknowledge or divert any customers feedback to them. I believe these customer will use the proper platform to submit their feedback to them. Friend is friend, when it comes to work issue I know where I am standing and respect should be given to their nature of job. -
Originally posted by chickenlittle2:
I had provided the timings that they should look into. With their records in hand, they should be able to make necessary adjustment to it. It is not my job to acknowledge or divert any customers feedback to them. I believe these customer will use the proper platform to submit their feedback to them. Friend is friend, when it comes to work issue I know where I am standing and respect should be given to their nature of job.you are lying through ur eyes....
you are hiding your guilty conscious.... -
Originally posted by SBS 8030 L:
you are lying through ur eyes....
you are hiding your guilty conscious....
huh? -
Heard from some Boon Lay Int BCs that SBST keep receiving complaints about service 241 almost daily. Those BCs mentioned a guy called David Lim living at Jurong West St 91 near City Harvest Church keep sending in complaint letters until 241 was brought to some attention.
Strange to know that this fella keeps complaining. Maybe should find out from him the problem if happen to see him.
The traffic light timings at Jurong West St 62 seriously need to be adjusted.
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Originally posted by sbs&tibs:
Heard from some Boon Lay Int BCs that SBST keep receiving complaints about service 241 almost daily. Those BCs mentioned a guy called David Lim living at Jurong West St 91 near City Harvest Church keep sending in complaint letters until 241 was brought to some attention.
Strange to know that this fella keeps complaining. Maybe should find out from him the problem if happen to see him.
The traffic light timings at Jurong West St 62 seriously need to be adjusted.
I just dunno why these ppl want to complain when there are already do many buses on this service.. -
Originally posted by chickenlittle2:
I just dunno why these ppl want to complain when there are already do many buses on this service..you are lying through ur eyes....
you are hiding your guilty conscience.... -
Originally posted by chickenlittle2:
I just dunno why these ppl want to complain when there are already do many buses on this service..
Just asking, you ever seen David Lim? Because the few BNL drivers mentioned that David Lim got go make noise to those inspectors at the bus stop.That David Lim's expectation too high. How to expect 241 not to bunch with such a reasonable frequency, and with delays from the Jurong West St 62 traffic lights?
These people are making things very difficult. David Lim should have complaint to LTA regarding those traffic light timing instead!
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Originally posted by sbs&tibs:
Just asking, you ever seen David Lim? Because the few BNL drivers mentioned that David Lim got go make noise to those inspectors at the bus stop.That David Lim's expectation too high. How to expect 241 not to bunch with such a reasonable frequency, and with delays from the Jurong West St 62 traffic lights?
These people are making things very difficult. David Lim should have complaint to LTA regarding those traffic light timing instead!
i support this statement.
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Originally posted by sbs&tibs:
Just asking, you ever seen David Lim? Because the few BNL drivers mentioned that David Lim got go make noise to those inspectors at the bus stop.That David Lim's expectation too high. How to expect 241 not to bunch with such a reasonable frequency, and with delays from the Jurong West St 62 traffic lights?
These people are making things very difficult. David Lim should have complaint to LTA regarding those traffic light timing instead!
I really got no idea who is David Lim.. So, are u guys trying to say that I am "David Lim"? Goodness, I am not a christian and I do not had a christian name! -
Originally posted by chickenlittle2:
I really got no idea who is David Lim.. So, are u guys trying to say that I am "David Lim"? Goodness, I am not a christian and I do not had a christian name!
ok how about you tell us your name to prove your innocence?p.s im not christian but i have a christian name. so you not christian means cannot have christian name? rofl.
quote of the day
Originally posted by SBS 8030 L:you are lying through ur eyes....
you are hiding your guilty conscious....
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Originally posted by chickenlittle2:
I really got no idea who is David Lim.. So, are u guys trying to say that I am "David Lim"? Goodness, I am not a christian and I do not had a christian name!
I didnt say you are David Lim. I am just saying have you seen him since you living around that area. Don't get agitated and misuderstood. -
post deleted
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Originally posted by sbs&tibs:
I didnt say you are David Lim. I am just saying have you seen him since you living around that area. Don't get agitated and misuderstood.he is lying through his eyes.......
he is lying through his guilty conscience...... -
Originally posted by Stage:
ok how about you tell us your name to prove your innocence?p.s im not christian but i have a christian name. so you not christian means cannot have christian name? rofl.
quote of the day
why i must prove my innocence when I didn't do anything wrong? I dunno who is David Lim at the first place! Suddenly just point out a person and says that it is me? To be frank, I had heard of complains on this service.
In fact, someone in this forum will seems to get into trouble for releasing customer info?
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Originally posted by chickenlittle2:
Sir, as mentioned earlier I had already feeded them with the timings. Now, I believe they are collecting the data and doing site checks.
I spotted the bus inspectors on alternate days. Btw, spotted 1 green man recently too but I somehow believe he stays around JW ext.
Eh wait. So you are the one who always "kaopeh" (this was what some BNL said) the inspectors?! David Lim?!Ok I am not trying to expose you. But please, don't force things this way. Thanks for your cooperation.
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Originally posted by chickenlittle2:
why i must prove my innocence when I didn't do anything wrong? I dunno who is David Lim at the first place! Suddenly just point out a person and says that it is me? To be frank, I had heard of complains on this service.
In fact, someone in this forum will seems to get into trouble for releasing customer info?
*sigh*i was just giving you a suggestion. dont want to 'self-service' yourself then forget it lor..